Windows 10: Graphics card not working

Computer Parts
Motherboard: Prime x470 pro
Power Supply: Powerspec 550W, 80+ Bronze
Cpu: Ryzen 5 2400g /w Vega 11 Integrated Graphics
Gpu: Amd rx 580 8gb
2 Ram Slots corsair veng. 8gb each
I have done a full malware scan, Made sure my HDMI is plugged into my graphics card and not the motherboard, Uninstalled and Reinstalled my graphics card drivers several times, Disabled the vega 11 graphics, and when I check my Device manager --> Display Adapter settings it shows "Radeon Rx 580 Series" as the display adapter and "Device is working properly". However when I run the DxDiag under run it says Name Radeon RX 580 Series Manufacturer Advanced Micro Devices, Inc. Chip Type: AMD Radeon Graphics Processor and shows the right amount of memory 16321MB and 8172 VRAM. However when I run a DxDiag document on my desktop it states:
Card name: Microsoft Basic Display Adapter
Manufacturer: Standard display types
Chip type: AMD ATOMBIOS
DAC type: C 1988-2010, Advanced Micro D
Device Type: Display-Only Device POST
Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_2378148C&REV_E7
Device Status: 0180200A [DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_NT_ENUMERATORDN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8149 MB
Dedicated Memory: 0 MB
Shared Memory: 8149 MB
Current Mode: 1680 x 1050 32 bit 64Hz
Games are not loading / connection to servers, Example is when I try to launch fortnite or Call of Duty Modern Warfare it always says "connection to servers have failed" or "lost connection to Blizzard", CPU is always at 100% usage when I run any application or game, the Temperatures are fine, Please help
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graphics card problems

Hi,

Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

• Turn your computer off.
• Pull out your video/graphics card.
• Rubbed the cold contacts with soft pencil eraser.
• Connect your video/graphics card back to the computer.

Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

Let us know how it goes.

 

Graphics card information.

Hi David,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

The error might occur if the Graphic card is cannot update the driver automatically.

I suggest you to update the graphic card manually by following the steps below:

• Press Windows key + X and click on
  Device manager.
• Expand Display Driver from the list.
• Right click on the Graphic driver and select
  update driver software.

Also, can download the latest version of the graphic card from the manufacturer website.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.

 

graphic card

Hi,

There is a possibility that the application you're trying to download is not compatible with the hardware that you have. We suggest that you check the system requirements of the chat application, then see if your device is capable of running the it.

To check the Graphics card information on your device, follow these steps:

• Press Windows key + R.
• On the Run box, type msinfo32 then hit Enter key.
  
• On the System Information window, click on Components → Display.

Should you need further assistance, we are here to help.