Windows 10: hd audio problem

i am unable to change the sample rate and bit depth to higher because 24/48 is the highest option available in win10 audio settings.

:)

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.

 

HD VDECK

Hi,



Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently.

I would appreciate if you can provide us the following information to help us understand the issue better.

What happens when you try to launch the app?

I suggest you to follow the methods below and check if it helps:

Method 1: Uninstall and reinstall HD VDeck
Audio Panel App

Step 1: Uninstall the audio panel App

• Press Windows key + X.
• Click on Programs & Features.
• Look for ‘HD VDeck Audio Panel App’ from the list.
• Right click on the App and click on Uninstall.
• Follow the on-screen instructions to complete the Uninstall.

Step 2: Install the HD VDeck Audio Panel App

I suggest you to go to the computer manufacturer website and download and install the app.

Note: If issue still persist proceed with Method 2.

Method 2: Perform a System Restore

I suggest you to perform a System Restore and check if the app works. Refer to the steps below:

• Press Windows key + X.
• Click on System and then click on Advanced System Settings.
• Click on System Protection tab and then click on
  System Restore.
• Follow the on-screen instructions to complete the System Restore to the date prior to the issue.
• Check if issue persists.

Important: The System Restore restores the computer back to an earlier point in time, called a restore point. System Restore doesn’t change your personal files, but it might remove recently installed apps and drivers and
also reset the recently changed settings on the computer.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

ATI HD *AGP* card with HDMI audio problems? Read this!

FWIW - I had the ATI HD AUDIO show up in windows sound mgr, but one day when I booted it was gone... I messed with the HDMI cable and re-booted... now the ATI HD audio is back again..

You may want to check your HDMI cable. Get a NICE SHIELDED HIGH SPEED HDMI v1.3 or higher spec'd cable.. don't cheap out! You may
have better luck finding your HDMI audio options!