Windows 10: Freezes and Black/Blue Screen on Win10 1903

Hi, my computer will run normally for hours then randomly freeze and the screens will lose input signal and the HDD LED on my case will begin blinking. The computer does not recover, only a hard reboot brings it back. In Reliability Monitor I usually get a Hardware Error and always get a Windows Shut Down Unexpectedly Error. It seems to happen regardless of workload it happened once while clicking on a folder in Explorer for instance, but it most commonly happens while using Blackmagic Davinci Resolve. It always happens when I try and export a video file longer than a few minutes.


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Source

Windows


Summary

Hardware error


Date

‎4/‎6/‎2020 12:52 AM


Status

Not reported


Description

A problem with your hardware caused Windows to stop working correctly.


Problem signature

Problem Event Name: LiveKernelEvent

Code: 1a1

Parameter 1: ffffab06d001d040

Parameter 2: 0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_18362

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.18362.2.0.0.256.48

Locale ID: 1033


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Source

Windows


Summary

Shut down unexpectedly


Date

‎4/‎6/‎2020 12:52 AM


Status

Not reported


Problem signature

Problem Event Name: BlueScreen

Code: 124

Parameter 1: 0

Parameter 2: ffffc50db65b7028

Parameter 3: b4002800

Parameter 4: c0135

OS version: 10_0_18362

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.18362.2.0.0.256.48

Locale ID: 1033


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System Info:

https://drive.google.com/open?id=1W8r0_nir90WeBfm16pPEAlEC5bhqOm58


Memory Dump File:

Uploading Now...


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I've run the DISM.exe scans and no modules came up problematic, and I'm running the latest GPU drivers from AMD Radeon VII. I've monitored temps, and nothing was out of the ordinary CPU, GPU, RAM all around 65c or less. I've tried switching PCIe slots on my motherboard as well.


Any insight would be greatly appreciated!

:)

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.

 

Blue Screen Errors, Black Screen After Restart

Hello Jonathan,

The Black screen error that you're experiencing might be caused by connection issues with your PC or display, while
the Blue screen error can be caused by both hardware and software issues.

Meanwhile, we suggest that you follow our guided walk-through to resolve black screen errors and blue screen errors. Choose when did you get the error, and follow the instructions provided. Here are the links:

• Troubleshoot black screen or blank screen errors
• Troubleshoot blue screen errors

Please update us with the results. We will be glad to assist you.

 

strange issues (black screen, blue screen, and freezes)

my computer specs to the left are up to date

this system has been running flawlessly for a year now and i keep it clean, well cooled, and dust free

right out of the blue lately my computer started freezing up randomely, sometimes when its just sitting idle it will make a "bong" sound and then the screen goes black and the computer is frozen with no way to get in but restarting it.

most of the freeze ups come when multi tasking but it has done it sitting idle once or twice.

a couple of times when i started the computer it gave me the blue screen that says windows had a problem and needs to restart but doesnt say anything more.

sometimes while the computer seams to be working ok, when i start the media player or games it sometimes give me the blue screen but it only says windows had a problem and needs to restart but doesnt say anything more. *Bang Head :banghead:

just one time the blue screen did say that the nvidia driver had an issue so i updated that but its still giving the random freezes and so far i havent seen any more blue screens yet.

i cant remember how you get to read the error report to see whats going on for sure so can someone remind me how to do it?

if its a virus its no big deal since im getting ready to update from xp to windows 7 but i want to be certain its not something hardware related before i do a reformat and install windows 7.

what would be the top suspects to look at here and how do i test them?

im thinking if it were the video card it wouldnt be effecting the system so even thou it was my first idea im guessing its probably not the problem.

its been a long time since i was fixing a computer so whats the best diagnostic test program for dummies. im not into benches or detailed diagnostic figures, i just want a pass or fail kind of test to see if something works or has issues.

thanks for your help in advance guys *Smile


EDIT: this problem turned out to be due to the psu that was still working but it got weak and was not supplying enough amps anymore even thou the voltages looked ok when tested. i suggest you read through this thread as it is very informative as to just how strange your computer can act when something like this happens.