Windows 10: Critical process died - Desktop seems corrupted?

Discus and support Critical process died - Desktop seems corrupted? in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi. Six weeks ago I purchased a refurbished Windows 10 laptop. the warranty was only one month, sadly Today it suddenly has a problem. Sometimes... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Coderneedshelp, Apr 6, 2020.

  1. Critical process died - Desktop seems corrupted?


    Hi. Six weeks ago I purchased a refurbished Windows 10 laptop. the warranty was only one month, sadly


    Today it suddenly has a problem. Sometimes when booting up, there is a black error screen that says No boot device found.


    And some other times, a blue error screen that says Windows failed to load correctly.


    Most times, I get the sign in screen, and can enter my PIN or password. It recognises the correct PIN and tries to sign in. Then it takes a long time... Usually it crashes and restarts.


    Twice I have managed to reach the desktop. It still has my desktop background photo, and icons for some software. So I am really hoping my files are still intact, too. I need to retrieve them!


    But the first time, I could not click anything. No keys worked. I unplugged my mouse and plugged it back in - it stopped working after that.


    The second time, the screen flashed on and off. Turning off the laptop, it went back to the sign in screen. I was able to quickly sign in again, but the desktop still flashed wildly. Fortunately I do not have epilepsy.


    Now I am stuck. My documents are backed up on OneDrive, but lots of other files were in the Windows system. I urgently need to access them.


    Sometimes I can get to the Advanced Repair menu. tried to repair the start-up but it said it could not be repaired I am worried that reinstalling or resetting Windows will delete these files of mine.


    Is there any way to get to them, so I can save them to OneDrive or a USB stick? Maybe an official Microsoft support worker can access my laptop remotely? I am quite desperate not to lose these files forever. They are all in a couple of folders, easy to grab. Please advise me! Thank you.

    :)
     
    Coderneedshelp, Apr 6, 2020
    #1

  2. critical process died

    critical process died oxooooooEF error code I can get to my desktop then with in a few minutes or a single click will kick it to this blue screen ……. critical process died
     
    GregRoberts5, Apr 6, 2020
    #2
  3. Kapil Arya MVP, Apr 6, 2020
    #3
  4. Critical process died - Desktop seems corrupted?

    BSOD - Critical Process Died

    Hi Tony,

    The blue screen error with a stop code 'Critical Process Died' that you encountered can be caused by a recent update, device drivers that got corrupted or system files that got corrupted. For us to resolve your concern, kindly answer the questions below:

    • What changes were made or what updates were installed prior to the issue occurring?
    • Did you mean to say that you ran your device in safe mode when you said that you booted the device with only Microsoft Processes running?
    • Which version and build of Windows 10 is installed on your device?

    As an initial recommendation, we suggest that you follow the steps on this
    link
    to run the driver verifier. Driver verifier is an inbuilt tool in the Windows operating system, which helps you to test the drivers which may be corrupted. These corrupted drivers may contribute as to why you're getting a "Blue Screen of Death" (BSOD)
    or stop errors.

    We look forward to your response to our queries.
     
    Jordan Dom, Apr 6, 2020
    #4
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Critical process died - Desktop seems corrupted?

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