Windows 10: Need Power to USB Ports in Sleep Mode

Discus and support Need Power to USB Ports in Sleep Mode in Windows 10 Ask Insider to solve the problem; I recently purchased a new Win 10 machine to replace both my main work computer and my shipping computer. Unfortunately, my thermal label printer is... Discussion in 'Windows 10 Ask Insider' started by /u/kinkgirlwriter, Apr 6, 2020.

  1. Need Power to USB Ports in Sleep Mode


    I recently purchased a new Win 10 machine to replace both my main work computer and my shipping computer. Unfortunately, my thermal label printer is plugged into a USB port which powers off when my computer goes to sleep. When it powers up again, the print spool gets corrupted and it won't print again without a full reboot.

    I have already disabled selective suspend for USB under power options AND unchecked "Allow computer to turn off this device" for both USB Root hubs and both Generic USB hubs in hardware manager. I even tried something from the command prompt as admin, but nothing I've tried has worked.

    Every time my PC sleeps, the USB ports lose power, so every day when I need to print shipping labels I first have to shut everything and reboot my computer. It's driving me crazy.

    submitted by /u/kinkgirlwriter
    [link] [comments]

    :)
     
    /u/kinkgirlwriter, Apr 6, 2020
    #1
  2. DebStaky Win User

    USB port power when laptop in sleep mode

    Since latest update, USB port powers off when laptop goes into sleep mode. How do I change settings to allow continuous power for USB port?
     
    DebStaky, Apr 6, 2020
    #2
  3. Lobar Win User
    How to keep usb ports powered in sleep mode

    I cannot find any setting to allow usb ports to stay powered.

    I have unchecked all "allow the computer to turn off this device to save power" in the Universal Serial Bus (device manager) for all usb hub entries.

    Same in HID, unless there is an option to "allow this device to wake the computer" then it is checked.

    Same with Keyboards and Mice.

    I have tried USB selective suspend setting in both Enabled and Disabled.

    About a minute after computer enters sleep mode the usb ports unpower.

    Any other ideas ?

    Thanks
     
    Lobar, Apr 6, 2020
    #3
  4. Mike_1369 Win User

    Need Power to USB Ports in Sleep Mode

    All USB ports active in sleep mode

    Hello,

    I had to reformat my Toshiba Qosmio laptop. Now, when I put it in sleep mode, all 4 USB ports have power. Before the format, only the Sleep and Charge port was active, so it could charge other devices.

    I have also noticed it happens because of the wireless mouse adapter. When removed, the ports power down.

    Everything worked before the reformat. I had to change something somewhere for the mouse previous, and I don't remember what I had to set, and can't find it online. I have tried everything I have found online, but no luck.

    All USB ports have "Allow Computer to turn off device to save power" selected. The setting for the mouse is grayed out. In power settings the USB Suspend doesn't work in Enabled or Disabled mode (currently Enabled), any ideas as what I might be missing?

    Generic USB mouse...

    Thank you,

    Mike
     
    Mike_1369, Apr 6, 2020
    #4
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Need Power to USB Ports in Sleep Mode

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