Windows 10: Blue Screen and Restart

Dear Support,


Please check this case. The P is crashing with Blue Screen. Happens when I am using Remote Desktop RD and after around 10- 15 minutes login in to RD.


Memery Minidump and MSinfo32 output details are in the attached link.


Kindly advise a solution.


https://1drv.ms/u/s!AlZpfbbTjV3KmTloW3NMc_4FCy-3?e=1v2qKH



Thanks,

/Liju Mathew

*** Email address is removed for privacy ***

:)

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Blue Screen of Deaths on a Daily

Hi,

Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
prior to the issue.

In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

Let us know how it goes after performing the suggested steps.

 

Blue Screen of Deaths on a Daily

I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks