Windows 10: I bought the HEVC video extension - worked great - after an update, it doesn't work...

Discus and support I bought the HEVC video extension - worked great - after an update, it doesn't work... in Windows 10 Ask Insider to solve the problem; Text submitted by /u/Zefph [link] [comments] https://www.reddit.com/r/Windows10/comments/fwnreo/i_bought_the_hevc_video_extension_worked_great/ Discussion in 'Windows 10 Ask Insider' started by /u/Zefph, Apr 7, 2020.

  1. /u/Zefph Win User

    I bought the HEVC video extension - worked great - after an update, it doesn't work...

    /u/Zefph, Apr 7, 2020
    #1
  2. BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    I bought the HEVC video extension - worked great - after an update, it doesn't work... [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Apr 7, 2020
    #2
  3. nuno_14 Win User
    Nokia Asha 206 Youtube player doesn´t and flash to view other sites with video or radio.

    Hello.

    I bought recently a nokia asha 206 , but there is problems , no vídeos , no youtube, in other sites that have video doesn´t work to , videos that i trasfer from my computer to the sd card doesn´t work. The rest is a great nokia phone.

    Can you solve this with a small file update?

    Thank´s .

    N
     
    nuno_14, Apr 7, 2020
    #3
  4. akgt94 Win User

    I bought the HEVC video extension - worked great - after an update, it doesn't work...

    Directories with HEVC/x265 or Hi10p/10bit video sluggish

    This was working for me in the Anniversary Update and Creators Update, but has been slowly going downhill after the Fall Creators Update (build 1709). After updating to the Fall Creators Update, I could sometimes get thumbnails to show up in Explorer, sometimes
    not. I could sometimes get HEVC video to play in Movies & TV and Movie Moments, sometimes not. Now File Explorer won't create any HEVC thumbnails and HEVC video won't play in any of the Microsoft desktop or metro apps.

    Here's what I've been able to piece together from a couple of different sources:

    • Microsoft removed native HEVC support from the Windows 10 Fall Creators Update.
    • If you applied a feature update from a previous version (Creators, etc.), you were supposed to retain HEVC support. Wasn't quite true for me, which is how I found this thread. The work-around I mentioned in a previous reply has now stopped working.
    • Update KB4041994 enables SOME systems to ADD HEVC support back. There's a hidden app in the Microsoft Store called "HEVC Video Extension". Windows may add it manually. The app only enables HARDWARE HEVC decoding.
      You need a video card or processor released within the last ~year to get it though (Kaby Lake, Kaby Lake Refresh and Coffee Lake, and GPUs like AMD's RX 400, RX 500 and RX Vega 56/64, and Nividia's GeForce GTX 1000 and GTX 950 and 960 series.)
    • One of the sources suggests software HEVC decoding might become available as a paid app in the Windows Store in the future. No further info available.
    I did a clean install of the Fall Creators Update in Virtualbox. Applied all the updates and installed the "HEVC Video Extension" from the store. MP4 opens in Movies & TV metro app; HEVC video is blank, but HE-AAC audio plays. The slow folder refresh issue
    with HEVC files exists.

    I have a mid-range desktop processor and video card from early 2013. VLC plays 1080p HEVC using just a couple of percent CPU. I can encode 480p 30FPS in real time using the x.265 Medium preset. My system doesn't need hardware-accelerated encoding / decoding.

    As for the original issue. I took someone's suggestion and installed Icaros. Explorer refresh is speedy and I get thumbnails not only for HEVC MP4/MKV, but also FLV (like Icaros claims - anything FFMPEG can decode).

    Additional info:


     
    akgt94, Apr 7, 2020
    #4
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I bought the HEVC video extension - worked great - after an update, it doesn't work...

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