Windows 10: Spotify, YouTube Videos & Webinars sound no longer goes to Headphones automatically

Since the last Windows update, sound doesn't go to my headphones automatically for Spotify web player, YouTube Videos & Webinar Links. Zoom works automatically when settings are right in Zoom.


However, to get the others to work I have to open the Windows sound settings window after I open the specific sound file. Then, I can hear it. If I close the settings window or don't open it first, I can't hear anything.

:)

 

Windows 10, no sound on a video I am trying to play from a webinar

I appear to be the only one with this problem so the webinar I am trying to listen to and view must work for others. Windows 10. Sound icon on menu is fine and shows sound on. I think my problem may be a device like Adobe flash player which frankly
I am not able to find. Truly I need a logical step by step solution. I am using Mozilla Firefox and the webinar is posted through my AOL account email. Thanks!

 

Windows 10, no sound on a video I am trying to play from a webinar

Hello,

Welcome to the Microsoft Community.

Before proceeding could you please answer few questions:

• 
  Is this issue specific to Mozilla Firefox?
  
• 
  Did you try to check this issue with a different web browser?
  

Also, I suggest you to use Internet Explorer to conduct a webinar and check the status of this issue.

Refer: Fix sound problems

Hope it helps. Please perform the above methods and update the status of this issue, we will be happy to help you.

 

Windows: Wireless/bluetooth headphones disconnect and then reconnect without sound if pc stops playing sound

Windows version: 10 pro, version 10.0.17134 Build 17134 (according to system information)

headphone brand: 3sixT wireless bluetooth headphones
laptop: surface laptop

Issue:

Headphones connect to laptop, listed in bluetooth settings as connected for voice,music

If I don't start playing any sounds (music, youtube etc) in the next ~30 seconds after connecting, the headphones alert me that they have disconnected and reconnected, but now they list only voice connected. Same thing happens if I was listening to something and stop/pause it for too long.

They are no longer available in the audio output changer in task bar when this happens and any audio played goes through laptop main speakers.

The device manufacturer (3sixT) does not provide any drivers and they seem to use the standard bluetooth headphone drivers available on whatever system they are connected to.

These headphones connect without issues to my phone (android); issue only seems to be with my laptop.

Unable to find many discussions of similar issues, and those that I could used outdated advice / settings that no longer exist (one suggested something in power settings for the device under the device manager page, but that setting/tab doesn't appear for my device)

tried uninstalling/reinstalling drivers, rolling back drivers, making sure bluetooth service start automatically... Nothing seems to work

Any ideas how I can resolve this, so that my headphones can sit quetly for any amount of time without disconnecting / reconnecting without dropping the 'connected music' setting?