Windows 10: Windows explorer freezes whenever an image file is selected.

Windows explorer freezes up every time I highlight an image file jpeg, gif, png, etc
just clicking on an image file or using the arrow keys to go to an image file causes the freeze.
Otherwise, explorer seems to be working fine. I can go to other folders, click on and open other file types with no issues.
I can click and cursor over and open image files on the desktop with no issues.
I can use Photos to view all of the image files with no issues.

I have tried disabling all non Microsoft startup programs, setting explorer to launch in a separate process, and restoring to an earlier restore point before this was a problem.
I just tried installing and using Explorer++ to see if it has the same issue as Windows Explorer and it does not seem to.

Here is an error log from the latest freeze:

Source
Windows Explorer

Summary
Stopped responding and was closed

Date
‎4/‎7/‎2020 5:14 PM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 10.0.18362.449
Application Timestamp: d3046e6b
Hang Signature: 5b17
Hang Type: 134217728
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033
Additional Hang Signature 1: 5b172440225f46e24510c17941fb0da5
Additional Hang Signature 2: d187
Additional Hang Signature 3: d187b92a5473bea19f4374f63335f1ea
Additional Hang Signature 4: 5b17
Additional Hang Signature 5: 5b172440225f46e24510c17941fb0da5
Additional Hang Signature 6: d187
Additional Hang Signature 7: d187b92a5473bea19f4374f63335f1ea

Extra information about the problem
Bucket ID: c517f4afd336031ab3c9fd4f796c4f25 1425949274820857637

:)

 

window file explorer freezes while black strip comes above the explorer window

Hi Sunny,

Windows Explorer freezes may be due to third-party programs or virus infection. As an initial troubleshooting step, temporarily disable your antivirus programs. After that, replicate the issue if it will freeze. You can enable your antivirus program after
we troubleshoot.

If the issue persists, you can try refreshing/restarting Windows Explorer by following these steps:

• Open Task Manager by typing it in the Cortana search bar, then press Enter.
• Look for Windows Explorer, then right-click it and select End task.
• The taskbar will disappear at the bottom of your screen.
• On the Task Manager, look for any installed application like your browser.
• Right-click it and select the Open file location. A new window will appear.
  
• Click the File tab and select Open Windows Powershell, then select Open Windows Powershell as administrator.
• Type in explorer.exe and press Enter.

It should put the taskbar back at the bottom of your screen. Check if it will freeze again.

Keep us posted after performing the troubleshooting steps.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Files in File Explorer crashes on Windows 10

Hi Anubhav,

Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue;

• What is the make and model of your computer?
• Were you able to see any error code/ error message when the system randomly freezes?
• Does the system freeze specific to any particular task on your computer?

I suggest you to perform the below troubleshooting steps and check.

Method 1: Run System Maintenance Troubleshooter

System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

Follow the steps given below:

• 
  Type Troubleshooting in the Search box from the desktop.
  
• 
  Select the Troubleshooting option.
  
• 
  Select View All option and select the
  System Maintenance.
  
• 
  Click on Next to perform the System Maintenance troubleshooter and follow the steps.
  

Method 2: End the Windows Explorer process and create the new one.

• Press Ctrl+Shift+Esc, under Process
  tab, search for Windows Explorer.
• Right click on it and click on End task.
• Click on File in the Task Manager
  at top left corner of the window and select Run new task.
• Type explorer.exe and click on Ok.

Method 3: Run Memory Diagnostic Tool.


Follow the below steps:

• Press Windows key and type
  Memory Diagnostic.
• Select Windows Memory Diagnostics
  and click on Restart now and check for problems.
• Follow the on-screen instructions.

Hope it helps. Get back to us with an updated status of accessing files in File explorer for further assistance.

Thank you.