Windows 10: Unable to connect my Microsoft Designer Keyboard with my new work laptop

Hi,


I have a Microsoft designer keyboard + mouse set that I purchased last year and quite happy with.


However, I'm having problems connecting them to my new company laptop. Some details:

1- The mouse paired and works completely fine

2- I can find the keyboard in the + Bluetooth menu, but whenever I tried to connect, the message "Try connecting your device again" shows up


I work in the tech sector so relatively experienced at hardware, so I tried to take out the batteries, tried to use the bluetooth wizard that's invoked via command prompt, tried to review the security settings... nothing worked.


My new work laptop is a gen 7 Thinkpad X1 Carbon w/ WIndows 10 professional.


Any help is appreciated!! I'm working from home these days like everyone so not able to use an external keyboard is a bit frustrating

:)

 

Can pair new Microsoft Designer Bluetooth keyboard - but not connect

Hi

I just bought a new Microsoft Designer Bluetooth desktop keyboard to use with my Dell XPS 15 9530.

I'm running Windows 10 and I'm able to pair the keyboard by going to settings and adding and adding a new bluetooth device. It prompts me to type in the passkey on the keyboard and press enter.

After doing so, the device is added to the device list and after (very briefly) being listed as "Connected" it switches to be listed as "Paired".

In this state, the keyboard doesn't respond to any input - even after power cycling it. The keyboard even keeps blinking in the Esc-key as if it's still ready to pair.

I've reset the Bluetooth adapter, run the troubleshooter and made sure that all of my drivers are up to date. Nothing helps.

Any good suggestions?

 

Unable to connect Microsoft Designer Bluetooth Desktop keyboard and mouse.

Dear All,

I have just got my set of Microsoft Keyboard and Mouse Designer as well.

yes indeed it can be quite tricky.....

the best option I personally recommend is :

1. Go to your device manager

2. Under Bluetooth, scroll down the list of devices present there.

3. Perform a manual driver update (right click every single device) for all items there.

4. Restart your PC.

5. Discover your Microsoft Designer Bluetooth mouse and keyboard (before the update in Step 3, I have removed all the Microsoft designer mouse and keyboard drivers / removed the devices). - this time round, it should connect.

I am using a Lenovo Thinkpad T450s on Windows 10 64 bit using the Intel Bluetooth LE generic hardware.

hope this helps folks....

 

Logitech Pushes the Edge with Stunning New Keyboard Design

I've used a lot of Logitech mice and keyboards over the years. I like them a lot with one exception. I totally dislike the flat key surface (like a laptop keyboard) that they insist on selling. The flat keyboard has never been as comfortable for me as the stepped keyboard design. If Logitech offered their nice keyboard designs in the standard stepped design I'd buy them in a heartbeat.

I would NOT however pay $200 for any keyboard no matter how stylish.