Windows 10: 3d Builder drag and drop

Hello,


For some reason I can't drag and drop files objects, STLs, 3mfs or images into 3d Builder on my laptop. I can still import just fine with the import feature. When I try the drag and drop, it give me the little crossed out red circle as if it's an unrecognised file type.


The feature works just fine on the desktop. The desktop however is old, and the laptop is new and quite powerful.


Any advice or idea on what this might be the case would be greatly appreciated.

:)

 

Drag select in 3d Builder

Hi Justin,

To make this feature available, you can send your feedback about the 3D Builder app and share your suggestions in our
Microsoft Feedback Hub.

For further queries, you can refer to this article posted by Pete Choi:
3D Builder FAQ.

Regards.

 

3D builder

Hello Molly,

We understand that you want more information on how to use 3D Builder. You may visit these related sites that can help you to get started with 3D Builder:

• 3D Builder user’s guide
• How to use 3D Builder and 3D Scan for Windows
• 3D Builder Tutorial Part 1: Viewing your first 3D object

We hope the information we provided helps.

 

can i upgrade 3d builder

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing with the lag in 3D builder app. To have a clarity on this issue, we need some information.

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
• What is the Windows 10 version and Build installed?(Type winver in Windows search/Run command)
• What is the version of the 3D builder app installed?

However, we would suggest you to these methods and check the 3D Builder app performance.

Method 1: Steps to reset the 3D Builder App.

1. Press Windows +I key from the keyboard to open
   Settings.
2. Click on Apps, Select Apps & feature from the left pane.
3. Search for 3D Builder app in the list and click on it, then select
   Advanced options.
4. Then click on Reset and then restart the PC and check if the issue persist. If it persist then perform
   method 2.

Method 2: Steps to Uninstall and reinstall the 3D Builder App.

1. Press Windows + X key from the keyboard. Select
   Windows PowerShell (Admin).
2. Type: Get-AppxPackage *3dbuilder* | Remove-AppxPackage
   and click on Enter.
3. Type: Exit and click on Enter.
4. Restart the PC. Open
   Microsoft Store app and reinstall
   3D builder app.
5. Check if the issue persists.

We await your response.

Aditya Roy

Microsoft Community – Moderator