Windows 10: CANNOT DO A FACTORY RESET ON WIN 10

I have twice attempted today to perform a Win 10 factory reset on my HP Desktop PC which is appx 4 months old. I have used the "Reset" option under "Recovery" in settings. I selected it to remove all files and apps, and on the second attempt toggled the "Data Erasure" switch to on. Both attempts resulted in "There was a problem resetting your PC, no changes were made". The last prompt that I received prior to restart included options to:

Continue to Win 10

Shut Off PC

Use a Recovery drive

Troubleshoot--Reset PC

I selected the "Continue" and it simply restarted my PC and opened the log-in screen. I want to be able to have a clean drive and re-enter my files,apps and change settings as needed. I am totally baffled here and would like some advice. Thank you, Jeff

:)

 

Factory Reset Win 7 (without disc)

Download an ISO of the Avira AV boot CD, burn it on your own computer, and then boot from that CD on your mom's computer and run a cleanup.

Seriously, you should just download a Windows disc and format the laptop. Best and easiest course of action.

"Information:
Many Toshiba laptops come with the factory software recovery image stored in a special (hidden) area on the hard disk. From this special hidden image, you can restore your computer to its factory-fresh software condition by following these steps:

To restore the original factory software image on your computer follow these steps:

• Make sure the computer is turned off ("Shut-down" from the Windows Start menu)
• Remove any peripherals such an external mouse, keyboard, monitor, USB flash drive etc.
• Make sure the AC Adapter is plugged in and working.
• Press and hold down the 0 (zero) key on the keyboard while powering on the computer. Release it when the recovery warning screen appears.
• If the recovery process offers a choice of Operating Systems, select the appropriate one for you.
• A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten.
• Click Yes to continue.
• When the Toshiba Recovery Wizard opens select "Recovery of Factory Software" or the appropriate option for your needs.
• Continue to follow the directions restarting as necessary.

Please note that the process may vary slightly from machine to machine, that you may be asked to insert disks (multi-disk packages) and that the process may take one to two hours to complete. The recovery process will require you to restart your computer several times.

As you use the recovery process you will have several options. One of these may be to create a custom size partition. Follow the directions on screen for this and other options as prompted. When in doubt, it's usually best to accept the default, or pre-selected option."

If you are incapable, or uncomfortable with following any of the recommendations on how to restore the laptop, then I recommend you take it to your local IT guy and ask him to do it for you. Sometimes the best of us have to visit a ripoff merchant to get something fixed, or even just tested...

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?
  

 

Reset Acer Travelmate to factory settings

Hi all, I have an Acer Travelmate with Win10 (1607), I would like to save Win 10 to a stick, then reset the laptop back to factory settings and then reinstall Win10. There is no program on the laptop that requires saving. Any advice or suggestions, not to technical, would be very much appreciated, thanks Roy