Windows 10: BSOD (ntoskrnl.exe) when playing games

Discus and support BSOD (ntoskrnl.exe) when playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; I built my computer this February and I have been having a reoccurring BSOD whenever I play any games that are heavily demanding. Below are the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AceAflame, Apr 8, 2020.

  1. ACEAFLAME
    AceAflame Win User

    BSOD (ntoskrnl.exe) when playing games


    I built my computer this February and I have been having a reoccurring BSOD whenever I play any games that are heavily demanding. Below are the components of my computer:

    ASRock B450m Steel Legend
    AMD Ryzen 2700X
    Geforce GTX 970 SC
    Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3200MHz
    Elgato HD60 PRO
    SanDisk SSD PLUS 1TB Internal SSD
    EVGA 500W power supply 80+
    Windows 10 Pro Version 1909

    Games such as Rocket League that aren't as demanding don't cause the BSOD to happen. Games that cause this crash include Apex Legends, COD: Modern Warfare and Monster Hunter World. At first is was believed to be an overheating issue due to my graphics card reaching temps over 80 degrees C, however after installing MSI Afterburner and changing the fan configurations, the graphics card never goes above temperatures of 70 degrees C. When it comes to the bios and CPU, I was advised on the website for my motherboard not to update the bios for my specific CPU and to use the bios version currently on the board.

    I have installed my graphics card driver after doing a clean uninstall of the previous drivers using DDU,
    I have run MemTest64 and have gotten 8 passes before closing out of the software,
    I have run driver verifier and didn't receive the BSOD upon startup,
    I have replaced the graphics card to see whether or not the crashes still occur and they still did,
    I have re-seated the ram and graphics card into the motherboard and checked the wire connections to make sure they are stable,
    I have checked to see the status of my SSD with the results showing good,
    I have completely reinstalled windows onto my computer and made sure to have the current version.

    The attached dump files should be included here: Dropbox - DESKTOP-UMUCJAQ-(2020-04-08_21-04-10).zip - Simplify your life

    Any help would be greatly appreciated. I am stuck as to where I should go from here

    :)
     
    AceAflame, Apr 8, 2020
    #1
  2. LEWISH95
    LewisH95 Win User

    Ntoskrnl BSOD

    • Update your Realtek audio driver.
    • Update your computer.
    • Disable overclocking settings.
    • Turn off BlueStacks/ another Android emulator.
    • Clean your registry.
    • Check your disk for errors.
    • Fix bad memory issues.
    • Remove faulty sticks of RAM.
    • I hope these methods help you!
    • Regards,
    • Lewis

      * Added by Moderator: Information from
      https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/

      * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
     
    LewisH95, Apr 9, 2020
    #2
  3. MARITZACAPIRO
    MaritzaCapiro Win User
    BSOD ntoskrnl..exe+1b35e0

    Hi, KirbyBakken

    My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

    Check this link, I hope it helps

    https://www.thewindowsclub.com/ntoskrnl-exe-hig...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
    on the site before you decide to download and install it.

    Let us know if these steps help you to resolve the issue.
     
    MaritzaCapiro, Apr 9, 2020
    #3
  4. EESHWAR KUMAR
    Eeshwar Kumar Win User

    BSOD (ntoskrnl.exe) when playing games

    BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Apr 9, 2020
    #4
Thema:

BSOD (ntoskrnl.exe) when playing games

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