Windows 10: Microsoft Photos App "This app didn't start" error

Discus and support Microsoft Photos App "This app didn't start" error in Windows 10 Software and Apps to solve the problem; Hello, I am having an issue where my Microsoft Photos app isn't working properly. The error I'm getting states "this app didn't start". I have... Discussion in 'Windows 10 Software and Apps' started by MeganMcKinstry, Apr 9, 2020.

  1. Microsoft Photos App "This app didn't start" error


    Hello,

    I am having an issue where my Microsoft Photos app isn't working properly.


    The error I'm getting states "this app didn't start".


    I have tried all 3 of these "fixes" with no resolution:

    https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps

    https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-photos/photos-the-app-didnt-start/d9914e29-51d9-484a-a9be-77799e8382c1
    https://answers.microsoft.com/en-us/windows/forum/all/photos-app-didnt-start-error-in-windows-10/99435ec7-d4a9-44f5-8701-9fe2fbc57d6d


    Please advise.

    Thanks,

    Megan

    :)
     
    MeganMcKinstry, Apr 9, 2020
    #1

  2. WINDOWS 10 MICROSOFT PHOTO APP

    Hello,

    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    http://windows.microsoft.com/en-US/windows-10/photos

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


     
    Anju Thekkethil, Apr 9, 2020
    #2
  3. ben201 Win User
    Windows Photos App crashes

    So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

    Information about the error:
    This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

    I found two intresting facts about the error:
    - If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
    - I created a new local account and the app does seem to work on that new account until now.

    Steps I have tried:
    - Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
    - Reregister the App - did not change anything
    - Scan the System with sfc and dism - no errors
    - Use System resstore - see above, did only work for a few minutes.

    Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...
     
    ben201, Apr 9, 2020
    #3
  4. Microsoft Photos App "This app didn't start" error

    Windows 10 Photos app displays error "The app didn't start."

    I just updated my Windows 10 today (to v1703) and one problem I had was that whenever I tried to open an image file associated with the default Photos app it would display an error message saying "The app didn't start" right away. (No crashing, no hanging). I can't even launch the app from the start menu. Is there any way to fix this or do I have to use the old Windows Photo Viewer?

    Microsoft Photos App "This app didn't start" error LDijv.png
     
    Xelasetah evets, Apr 9, 2020
    #4
Thema:

Microsoft Photos App "This app didn't start" error

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