Windows 10: Can not access signed Pdf file from Adobe in Microsoft 10

When I am applying for a job, my signed pdf file is in Adobe Reader and it will not set me save the file to the document area so I am not able to retrieve the signed document as I have no way to click on Adobe Reader and it always just brings up the document that has not been signed. Please advise.

Larry Gay Reagan

:)

 

Microsoft Edge vs Adobe Reader

Hi Jenny,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open Control panel.
  
• 
  Select Default Programs.
  
• 
  Click on Adobe Reader and set that application as Default.
  

If the issue persist follow the steps below.

• 
  Open Default Program.
  
• 
  Click on Associate a file type or protocol with a program.
  
• 
  Select any pdf file Extension.
  
• 
  Click on Change program.
  
• 
  Select Adobe Reader.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Trouble Opening PDF's

Hi Parker,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• Does the issue persist in Edge browser?
• Do you get similar error when you open the PDF file in Adobe reader?

Check if you are facing similar issue in Edge browser.



Step 1: Open PDF file in Adobe reader and check if you are facing similar issue.



To open PDF file directly from Adobe reader, follow the steps below:

• Open Adobe application and click on Edit.
• Click on Preferences and select Internet.
• Uncheck Display PDF in Browser option and check if you are able to open the PDF file without getting the error code.

Step 2: If you are able to open PDF file in Adobe reader, I suggest you to
Turn off Internet Explorer,
enable it again and check if the issue is resolved.



For further assistance, I suggest you to post your query in Adobe support forum.

Acrobat Reader on Adobe Support Community



Thank you.

 

MS Edge overpowering Adobe

Hi Amanda,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing in settings adobe as your default app to access PDF files, we will help you with this issue.

Step 1: I suggest you to download and install the Adobe Acrobat Reader from the website:

Adobe Acrobat Reader DC

(Follow the steps 1, 2, & 3)

Step 2: After you install the application, follow the below to set it as a default application to open .pdf files.

• Right click on any of the PDF files, click on Open with option.
  
• If you don't find Adobe Acrobat Reader, click on More apps
  under Other options
• After selecting the application, place a check mark on Always use this app to open .pdf files
  and click on Ok

Try the below steps and check if the same issue occurs again.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.