Windows 10: Windows suddenly crashed with Bluescreen

Discus and support Windows suddenly crashed with Bluescreen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi I have been encountering this problem for few days. My Windows 10 PC suddenly crashes displaying bluescreen and an error message when I try to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PrudhvinathReddymalla, Apr 10, 2020.

  1. Windows suddenly crashed with Bluescreen


    Hi



    I have been encountering this problem for few days. My Windows 10 PC suddenly crashes displaying bluescreen and an error message when I try to unlock it from sleep mode. I tried looking into this link https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors. I could not understand because there are 3 different steps provided.


    Here I am providing the screenshot of the error.



    Windows suddenly crashed with Bluescreen [​IMG]

    Thanks and Regards

    Prudhvinath Reddymalla

    :)
     
    PrudhvinathReddymalla, Apr 10, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Apr 10, 2020
    #2
  3. MegaMan Win User
    Constant Bluescreens/Crashes

    New Build and having constant bluescreens / crashing

    Playing tf2 crash, run prime 95 within 60 seconds crash.

     
    MegaMan, Apr 10, 2020
    #3
  4. philc43 Win User

    Windows suddenly crashed with Bluescreen

    Bluescreen Crashes in Windows 10

    There are a few things that I notice with these errors, they are nearly all hardware 0x124 errors which are difficult to troubleshoot because there is so little information.

    Most of them occur when the Norton Security process is running so a first step would be to uninstall Norton and just use Windows Defender while we are troubleshooting.

    There was one different BSOD error: 0x18 Reference by Pointer
    Probably caused by : BHDrvx64.sys ( BHDrvx64+114761 )

    You need to update or rollback your Symantec Heuristics Driver. Maybe this is part of the Norton install so it may be removed anyway.

    Check if there has been any improvement and if not then you will need to work through your hardware:



    STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.


    Windows suddenly crashed with Bluescreen [​IMG]
    Warning
    Windows suddenly crashed with Bluescreen [​IMG]
    If you're overclocking your system, revert back to stock clocks now.
    Windows suddenly crashed with Bluescreen [​IMG]



    Windows suddenly crashed with Bluescreen [​IMG]
    Note Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE [/i] CPU TEST
    *Arrow Run Prime95 - Stress Test Your CPU - Windows 10 Forums


    Windows suddenly crashed with Bluescreen [​IMG]
    Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




    TWO [/i] RAM TEST
    *Arrow Run MemTest86+ - Test RAM - Windows 10 Forums


    Windows suddenly crashed with Bluescreen [​IMG]
    Note
    Windows suddenly crashed with Bluescreen [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




    THREE [/i] HDD TEST

    Windows suddenly crashed with Bluescreen [​IMG]
    Note Please run HDTune first, in the order posted!
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
    *Arrow Run chkdsk




    FOUR [/i] GPU TEST
    *Arrow Run FurMark - GPU Stress Test - Windows 10 Forums


    Windows suddenly crashed with Bluescreen [​IMG]
    Note Run Furmark for around 30 minutes.

    Windows suddenly crashed with Bluescreen [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    Report back on all the tests as you do them - take your time - there is no need to get them all done immediately.
     
    philc43, Apr 10, 2020
    #4
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Windows suddenly crashed with Bluescreen

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