Windows 10: images n video files not playing, .tried many players how to view the files only icon are shown

files are from my sdxc card android Samsung A6 plus. did nothing was wathing gallery suddenly files saved in card does not open and shows {!} this type of icon. used card reader & to play in my pc players vlc, window media, file viewer etc but same does not open. help plz. saved files to pc n formatted the card n pasted the files back to card but still doesn't open. plz help.. my b4 64 gb card condition also same..

:)

 

A player that can play RMVB files?

All I have is windows media player 10, and it doesn't recognize the file type. I was wondering what kind of FREE software I need in order to play RMVB files. I haven't tried any of the other players as I am reluctant because I've had bad experiences with them in the past. Any suggestions would be great *Smile

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Video files not playing.

Hi,

We'll need to check a few things to better determine what might be the issue. We'd like to know the following:

• What is the file extension of the videos you're trying to play? To check this, right-click on a video and select
  Properties. Check what's indicated beside the File type.

• What app are you using to play the videos? You can also see this in Properties beside
  Opens with.

• Do you encounter any error messages when trying to play the videos? If so, kindly send us a screenshot.
• Did you make any recent changes in your system or was this the first it happened?

In some case, this may have to do with incorrect file association between files and apps you're using to open them. If the app beside Opens with is not the correct app for opening video files, we suggest that you click
Change in the Properties window to select the appropriate one.





In other cases, it could be that the file type isn't supported in the app you're using to play the video. If so, you may need to download the necessary codecs or updates for that particular app to play the videos properly.

Should you need further assistance, let us know right away. We'll be here.