Windows 10: Cortana stopped saying my name

Discus and support Cortana stopped saying my name in Cortana to solve the problem; Cortana stopped saying my name. I've already tried resetting my name, when I'm done resetting it and then I ask Cortana what my name is, Cortana says... Discussion in 'Cortana' started by Penny.1, May 25, 2020.

  1. Penny.1 Win User

    Cortana stopped saying my name


    Cortana stopped saying my name. I've already tried resetting my name, when I'm done resetting it and then I ask Cortana what my name is, Cortana says "To learn about your personal data, go to privacy.microsoft.com." I've tried logging off and on, reset name over and over, cleared cache, cookies, etc. No one seems to know how to fix this. Any suggestions? Thank you.

    :)
     
    Penny.1, May 25, 2020
    #1

  2. Cortana

    Hi,

    Thank you for posting your question in the Microsoft Community.

    Appreciate your efforts to work on this issue.

    This issue can occur if some of the system files are not working as expected.

    Suggest you to follow the steps from this article to
    troubleshoot Cortana on the PC
    .

    Note: Do not go with the ‘Reset PC’ option for now.

    Method 1: Follow these steps to disable Cortana:

    1. Sign-in to the PC with your Microsoft account.
    2. In the search box at the bottom, type Disable Cortana.
    3. Once the suggestions appear in the list, click Cortana & Search settings.
    4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.

    Method 2: Follow these steps to check if that helps.

    1. Launch Cortana from the search bar on the taskbar.
    2. Then, from the left pane click the settings button.
    3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.

    Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

    Hope this helps.

    Let us know if you got the help you needed.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, May 25, 2020
    #2
  3. Cortana . . . Asking me to say things

    Hi,

    To assist you with your concern, have you tried to turn off " Cortana can give you suggestions, ideas, reminders, alerts and more." feature?

    Follow these steps on how:

    • Click the search bar.
    • Click the gear icon.
    • Under Settings, click the slider to turn off "Cortana can give you suggestions, ideas, reminders, alerts and more."
    Let us know if this answered your query.
     
    Gerald Vit, May 25, 2020
    #3
  4. Cortana stopped saying my name

    Cortana stopped showing my calendar events on cortana home

    Hi,

    Thank you for your interest in Windows 10.

    I suggest you to try to turn Cortana off and then try turning it on back and check. Refer to the steps below to turn Off and On Cortana:

    • Open Cortana.
    • Click the hamburger button in the top left of the window.
    • Go to settings and click on off.
    • Follow the same steps to turn it on.
    • Check if issue persists.
    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, May 25, 2020
    #4
Thema:

Cortana stopped saying my name

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