Windows 10: Hyper X Alloy Keyboard USB not detectable

Discus and support Hyper X Alloy Keyboard USB not detectable in Windows 10 Drivers and Hardware to solve the problem; This is absolutely the most annoying problem I've had to date. I've had this keyboard for about a year and a half now. I've never spilt water on it,... Discussion in 'Windows 10 Drivers and Hardware' started by GarrettHu, May 25, 2020.

  1. GarrettHu Win User

    Hyper X Alloy Keyboard USB not detectable


    This is absolutely the most annoying problem I've had to date. I've had this keyboard for about a year and a half now. I've never spilt water on it, never dropped it, and I've had ZERO issues. Now all of a sudden my keyboards USB cable can't connect. Now this isn't a problem with the USB cable as the keyboard works in other devices and when I plug my mouse into the keyboard my mouse will work, but the keyboard still doesn't. I know the usb port isn't the issue, because other devices work perfectly fine.. I've reinstalled the drivers, I've messed with the power settings, I've restarted windows. I've done literally everything every website and forum is telling me to do and for the life of me I cannot get my keyboard to connect. This keyboard does not have drivers of its own I need to install too. I've never had a problem until two days ago when it just disconnected out of nowhere.Luckily, I could reconnect it then, but now it just sits here, dormant, not connecting, forcing me to use the on screen keyboard. Any help would be amazing as this issue makes zero sense and for it to pop up now all of sudden is beyond me. I would much rather not go out and buy a new keyboard as this is most obviously isn't an issue with my keyboard.

    :)
     
    GarrettHu, May 25, 2020
    #1
  2. btarunr Win User

    HyperX Unveils HyperX Alloy Elite and TKL HyperX Alloy FPS Pro Gaming Keyboards

    HyperX, the gaming division of Kingston Technology Company, Inc., today introduced two new additions to its award winning lineup of gaming keyboards used by eSports athletes worldwide - the HyperX Alloy FPS Mechanical Pro Gaming Keyboard and Alloy Elite Mechanical Gaming Keyboard. HyperX delivers all the components needed for the best competitive gaming set up, and the new HyperX Alloy Keyboards boasts Cherry MX Mechanical switches, lighting effects, 100 percent anti-ghosting, and solid-steel frames for the tactile feedback and performance gamers expect from HyperX gear.

    "Further raising the bar for personalization and comfort, HyperX is excited to reveal the new Alloy Elite Keyboard with Cherry MX Mechanical switches, detachable palm rest and custom lighting features. For TKL keyboard fans, the new Alloy FPS Pro was designed in our HyperX labs specifically for them," said Marcus Hermann, senior business manager, HyperX. "Ensuring that gamers connect and play immediately, keyboard customization options can be accessed without the assistance of software via keyboard functions."


    Hyper X Alloy Keyboard USB not detectable hgN0g7wxoB5S4ohk_thm.jpg


    Featuring an all-new design, the Alloy Elite Mechanical Gaming Keyboard includes HyperX red LED backlighting, an 18 LED light bar with luminous lighting along with custom lighting modes, and 6 preset LED effects. Alloy Elite is built with a solid steel frame for durability, offers dedicated media buttons, and a large volume wheel along with quick access buttons for brightness, lighting effects, and game mode. Alloy Elite also includes a USB 2.0 pass through, HyperX titanium colored, textured WASD keys, and full N-Key rollover functionality. No software is required - Alloy Elite is ready for plug-and-play gaming and includes a detachable palm rest for added comfort during gameplay.

    The new HyperX Alloy FPS Pro Mechanical Gaming Keyboard is geared toward users seeking a tenkeyless gaming keyboard option and enables dedicated FPS players to take their gaming to a professional level with its space-saving layout that maximizes desktop space for mouse movement. Designed for professional eSports teams and avid followers that prefer compact size, Alloy FPS Pro is the ideal keyboard for gaming on the go.

    "HyperX Mechanical Gaming Keyboards have given me a true competitive advantage from day one. The build quality and features give our team the consistency needed to game at our best each and every time we load in," said Gabriel "FalleN" Toledo, CSGO team leader, SK Gaming. "Every keypress on our HyperX Mechanical Gaming Keyboards deliver the perfect amount of tension and release to keep out fingers firing off rapid actions. HyperX keyboards have that extra level of comfort, style and convenience to take our gaming performance the next level."

    HyperX Alloy Elite Mechanical Gaming Keyboard Features and Specifications:
    • Switch: CHERRY MX
    • Type: Mechanical
    • Backlight: Single color, Red
    • Light Effects: 6 LED modes and 4 brightness levels
    • Connection Type: USB 2.0 (2 USB connectors)
    • USB 2.0 Pass-Through: Yes
    • Polling rate: 1000Hz
    • Anti-ghosting: 100% anti-ghosting
    • Key Rollover: N-key mode
    • Media Control: Yes
    • Game Mode: Yes
    • OS Compatibility: Windows 10, 8.1, 8, 7
    • Cable Type: Attached, braided
    • Cable Length: 1.8m
    • Dimensions: 444.00mm x 226.8mm x 36.30mm
    • Weight (keyboard and cable): 1467g
    HyperX Alloy FPS Pro Mechanical Gaming Keyboard Features and Specifications:
    • Switch: CHERRY MX
    • Type: Mechanical
    • Backlight: Single color, Red
    • Light effects: 6 LED modes and 5 brightness levels
    • Connection type: USB 2.0 (1 USB connector)
    • Polling rate: 1000Hz
    • Anti-ghosting: 100% anti-ghosting
    • Key Rollover: N-key mode
    • Media control: Yes
    • Game Mode: Yes
    • OS compatibility: Windows 10, 8.1, 8, 7
    • Cable: Detachable, braided
    • Length: 1.8m
    • Dimensions: Width: 359.00mm x Depth: 130.00mm x Height: 34.50mm
    • Weight (Keyboard and cable): 900g
    The HyperX Alloy Elite Mechanical Gaming Keyboard (MSRP $109.99 US, £119.99 UK) is available in Cherry MX blue, red and brown switch versions and will be available through HyperX's network of retail and e-tail outlets starting August 21. The HyperX Alloy FPS Pro Mechanical Gaming Keyboard (MSRP $79.99 U.S.) is available in a red switch version starting August 21. HyperX keyboards include a two-year limited warranty and HyperX's industry leading customer service and support. Available switch types vary per country.
     
    btarunr, May 25, 2020
    #2
  3. USB keyboard disconnects when holding any button down

    Hi,

    Thank you for contacting Microsoft Community.

    I suggest you to follow the below methods and check if it helps.

    Method 1: I suggest you to try the following steps and check if it helps:

    • The USB connection may be loose. Try unplugging the keyboard, and then plugging it back in.
    • Plug the keyboard into a different USB port.
    • If your keyboard is plugged into a USB hub or USB switch box, try removing it and plugging the keyboard into the computer.
    • Unplug other USB devices that are not in use.
    • Try the keyboard on another computer to verify it is working correctly

    Method 2: Also I suggest you to uninstall and reinstall the usb keyboard drivers as below and check if it helps.

    • Press Windows+X and go to device manager.
    • Then expand keyboards and right click on the driver.
    • Then click on uninstall and restart the computer.
    • It will be reinstalled automatically and check if it helps.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

     
    Karthicka_R, May 25, 2020
    #3
  4. Marby Rey Win User

    Hyper X Alloy Keyboard USB not detectable

    Even after Uninstalling Hyper-V - msinfo32 shows "A hypervisor has been detected"

    Hi,

    To address your concern, we suggest that you disable the Hyper V services. Kindly follow the steps below:

    • Type Services on the search bar.
    • Right click one Hyper V service, then select Properties.
    • On Startup type, choose Disabled.
      Hyper X Alloy Keyboard USB not detectable d67aa4cb-46e7-4431-9d29-11005894536c.png
    • You have to disable all the Hyper V services one at a time by following the same steps.


    If the issue persists, we suggest that you check out your post on TechNet (IT Pro’s) to make sure you get better answer.



    Let us know if you need further assistance.
     
    Marby Rey, May 25, 2020
    #4
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Hyper X Alloy Keyboard USB not detectable

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