Windows 10: Personalized Setting Not Responding on black screen

Discus and support Personalized Setting Not Responding on black screen in Windows 10 BSOD Crashes and Debugging to solve the problem; After kb4556799 update Windows 10 started getting black screen with "Personalized Settings Not Responding after Windows Sign In and neither Task... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AslanO, May 26, 2020.

  1. ASLANO
    AslanO Win User

    Personalized Setting Not Responding on black screen


    After kb4556799 update Windows 10 started getting black screen with "Personalized Settings Not Responding after Windows Sign In and neither Task Manager response nor can I start in Safe Mode. I deleted the "Latest Feature update" and "latest quality update" to no avail. I cannot go back to a restore point.

    :)
     
    AslanO, May 26, 2020
    #1
  2. MH7MH7MH7
    mh7mh7mh7 Win User

    Personal settings not responding and black screen

     
    mh7mh7mh7, May 26, 2020
    #2
  3. ZBOOK
    zbook Win User
    Problems after upgrade to 1909.Black screen with Personalized Settings

    From safe mode > contol + alt + del > switched user > Hi We have updates that might take several minutes > don't turn off your PC > Leave everything to us > Making sure everything is ready to go > These updates help protect you in an online world > black screen > contol + alt + del > attempted reboot safe mode with shift restart > displayed Someone is still using this PC. If you restart now, they could lose unsaved work > clicked switch user > displayed safe mode Build 18362.19h1_release.190318-1202 with black screen > control + alt + del > sign out > logon window > still displaying Someone else is still using this PC. If you restart now, they could lose unsaved work. > restart anyway (shift + restart) > opened Choose an option > selected turn off your PC.

    Power on > hp icon > rotatin white dots on black background > blue background with please wait and rotating white dots > splash screen > clicked enter > logon screen > entered password > welcome with rotating white dots > black screen with Personalized Settings in left upper corner > when mouse is placed in the Personalized Settings box it changed to a rotating blue circle > control + alt + delete > shutdown

    Booted using Kyhi boot rescue using F9 > Microsoft icon > desktop > opened this PC, control panel, and administrator command prompt

    The switching of users made Personal Settings disappear followed by updates (not checked to see if any changes made) > switched users Personal Settings (not responding) reappeared with change of users

    What other troubleshooting options are there?

    Had you seen these troubleshooting steps for older Widows builds:
    How to fix Windows 10 personalized settings not responding - Win10 FAQ
    Steps 4 onward (registry steps)

    What other troubleshooting steps?
    Anything with Kyhi boot rescue?
     
    zbook, May 26, 2020
    #3
  4. ZBOOK
    zbook Win User

    Personalized Setting Not Responding on black screen

    distinguishing Windows version / build and black screen

    Three users tried.

    These are the current problems:

    black screen with
    Personal Settings (not responding) > when clicked >Windows explorer pop up displaying;

    Windows explorer is not responding
    If you close the program, you might lose information

    when closed there is a black screen

    win + control + shift + b > makes sound and mouse flickers > screen remains black



    Was able to get into safe mode with black screen but did not find a method to open device manager



    See registry steps in this link:
    How to fix Windows 10 personalized settings not responding - Win10 FAQ

    Wondering whether to take chances with the registry steps (no backup image)
     
    zbook, May 26, 2020
    #4
Thema:

Personalized Setting Not Responding on black screen

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