Windows 10: Blue screen recovery and restart after use Zoom - Windows 10

Discus and support Blue screen recovery and restart after use Zoom - Windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; I want to ask to microsoft technical assistants why my windows 10 had a crush after start Zoom to a meeting/reunion. After i searched on microsoft... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Fernando Saraiva 351, May 26, 2020.

  1. Blue screen recovery and restart after use Zoom - Windows 10


    I want to ask to microsoft technical assistants why my windows 10 had a crush after start Zoom to a meeting/reunion.


    After i searched on microsoft forum i found a solution to make a copy of "minidump" on directory C:\Windows\ and post it here to technitians find a solution. information:Microsoft Answers - BSOD ...


    So as the PC has Windows 10 it is programmed to create a "memory.dmp" file.


    So i post a Onedrive link with a folder it has the memory.dmp file and minidump folder:

    Minidump and Memory


    On my minidump folder i don´t know why i have 2 files with 0 bytes. The fact is that:


    14:18 22-05-2020 - This was the first time PC has booted after start zoom and gone to the blue screen/recovery mode i think. So here tried to go to windows 10 normally.

    14:19 22/05/2020 - As i tried to enter normally on Windows 10 the pc boted again and became again to blue screen/recovery mode. So here decided shut down the pc for some time to see what happens.

    14:30 22/05/2020 - Turned PC on and windows 10 started normal


    So what happened with my computer?


    This month i made a Windows 10 clean install because of very deep problems on my windows 10. And they started with some windows 10 update of April and at the same time used Google Meet. Always i started PC it was going to REPAIR SETUP blue screen. In this case i tried to go to system restore point and repair Windows start, enter on safe mode or doing a clean Windows 10 install. And the system was so crushed it didn´t allowed me to make it. Only after some check disk on command line and with Windows 10 DVD i could finnaly reinstall Windows 10.


    I see here great problems with windows 10 and platforms as Zoom and Google Meet. I hope technics will over it. On April there were trends and more people reporting blue screens on Windows 10. And it is coincidence with April updates and COVID19. COVID19 make people stay home and make tele-working.

    :)
     
    Fernando Saraiva 351, May 26, 2020
    #1
  2. Remon Ont Win User

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, May 26, 2020
    #2
  3. Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, May 26, 2020
    #3
  4. Blue screen recovery and restart after use Zoom - Windows 10

    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, May 26, 2020
    #4
Thema:

Blue screen recovery and restart after use Zoom - Windows 10

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