Windows 10: Camera is not working after Windows update

Discus and support Camera is not working after Windows update in Windows 10 Drivers and Hardware to solve the problem; Hey, after a windows update my laptop camera doesnt work in browser and the camera app but still works in apps like zoom or skype. The Settings for... Discussion in 'Windows 10 Drivers and Hardware' started by TobiLX, May 27, 2020.

  1. TobiLX Win User

    Camera is not working after Windows update


    Hey,

    after a windows update my laptop camera doesnt work in browser and the camera app but still works in apps like zoom or skype.

    The Settings for the camera do accept everything not cortana ;.

    In the camera app it says that i need the Media Feature Pack for N- and KN- Version. I also downloaded this and installed, but it had no effect.
    I have updated windows and the camera driver also uninstalled and reinstalled but it still doesn't work. I also downloaded the camera driver from the acer support page but windows did not let me install it and said the latest version is already installed. installed version: 10.0.18362.815, downloaded: 14.18.10.486


    Its a Windows 10 Education N

    Version 1909

    Build Version 18363.836


    The Camera is built in the laptop Acer Aspire VN7-592G.


    Unfortunately I can't find any further error informations.


    Hopefully you can help me. Hard times here with corona and no camera.


    Best Regards Tobi

    :)
     
    TobiLX, May 27, 2020
    #1

  2. camera not working

    If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



    If the camera app opens, follow the steps below:

    • Press “Windows key + C” from your keyboard to open “Charms bar”.
    • Select “Settings” option.
    • Select “Permissions” option.
    • Turn on “Allow this app to access your: Webcam and Microphone” option.
    • Lose the app by pressing “Alt key + F4” from your keyboard.
    • Reopen the Camera app.
    • Connect your camera and then check how this app works.
    Goodluck!
     
    Gina_on_the_thread, May 27, 2020
    #2
  3. Windows 10 update issue - camera

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would require more information to help you better.

    What is the make and model of the camera?

    I would suggest you to make sure the camera is installed properly and listed under Device Manager.

    Follow these steps:

    • Press “Windows key + X” from keyboard.
    • Select “Device Manager” option from the list.
    • Check if the Camera is listed in the devices list.
    If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

    If the camera is listed in the device manager, then perform the following troubleshooting methods:

    Method 1:

    You may try running the Hardware and Device troubleshooter and check if it helps.

    a. Press Windows Key +R, type Control Panel.

    b. Type troubleshooting in the search bar, click on troubleshooting.

    c. Click on Hardware and Sound, click on Hardware and Devices.

    d. Follow the steps from the wizard to run the troubleshooter.

    Method 2:

    If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
    to do if you have problems with an app
    ” to diagnose and fix if the issue is with Camera app.

    Method 3:

    If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

    Follow these steps:

    • Press “Windows key + X” from the keyboard.
    • Select “Device Manager” option.
    • Search for Camera, then right click and select “Uninstall”.
    • Then restart the computer.
    • Download the latest driver from the Manufacturer’s website and install it.
    Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.
     
    Mohammed Yaseer, May 27, 2020
    #3
  4. Camera is not working after Windows update

    Haier camera is not working in windows 10

    Hi Haier,

    Sorry to know that the camera is not working.

    • What is the make and model of the computer?
    • What is the model of the Camera?
    • Did you make any changes prior to this issue?
    • Which app/website are you using to access camera?
    It could be due to incorrect settings or missing/corrupt drivers or missing updates.

    I suggest you to try the steps provided in the link below.

    Windows can't find or start the camera:

    https://support.microsoft.com/en-us/help/13753/windows-10-can-not-find-or-start-the-camera

    Hope this helps in resolving the issue with Camera. If the issue persists, do get back to us. We will be happy to assist you.

    Thank you.
     
    Kalpana Shankarappa, May 27, 2020
    #4
Thema:

Camera is not working after Windows update

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