Windows 10: Can't Unlock Child Account on First Login

Discus and support Can't Unlock Child Account on First Login in User Accounts and Family Safety to solve the problem; I am UNBELIEVABLY frustrated with the new account tools for Windows 10. I have created a child account. This required me to create an outlook email. I... Discussion in 'User Accounts and Family Safety' started by Will_4now, May 27, 2020.

  1. Will_4now Win User

    Can't Unlock Child Account on First Login


    I am UNBELIEVABLY frustrated with the new account tools for Windows 10. I have created a child account. This required me to create an outlook email. I see no reason why this should be necessary, I have no interest in any of the features syncing things like screen time between devices. The lack of a completely local option is extremely frustrating.


    The child's screen name now shows up on the opening unlock screen after logout or restart, which is great. I can click on it, and it just says "login". I clock that and it brings up an option to "unlock account", and asks for a user name and a password.


    I have tried every variation of my user name and password, his user name and password, even my old passwords, and no matter what I do it tells me I have the wrong password. Moreover, I cannot go back to my own login without restarting TWICE.


    Unbelievably infuriating behavior for an operating system that I otherwise quite like. This is just the sort of backwards engineering in pursuit of some corporate goal that makes people abandon an operating system.


    ***edit: of note, I am within the screen time limits for the child, I can see no reason why I can't log in.

    :)
     
    Will_4now, May 27, 2020
    #1

  2. Child account

    I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

    Answering your questions:

    • Did you make any changes to the child account prior to the issue? No, I did not make any changes.
    • Since when you are facing this issue? Right from the start. I never got to login.
    • Are you able to login with other child accounts on the computer? No
    I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

    Thank you for your help.

    David.
     
    David EDongo Sr, May 27, 2020
    #2
  3. Child account

    Hi David,

    Thank you for posting your query on Microsoft Community.

    Before we proceed, we require more information to assist you better.


    • Did you make any changes to the child account prior to the issue?

    • Since when you are facing this issue?

    • Are you able to login with other child accounts on the computer?

    I suggest you to restart the computer once and check if you are able to login to the computer.

    Reply us with this information to assist you further.

    Thank you.
     
    Syed Md Bilal, May 27, 2020
    #3
  4. Jan123 Win User

    Can't Unlock Child Account on First Login

    Child Account Get Greyed Out

    Thanks for the suggestion, but I did the following instead.

    I have another laptop, 2 weeks old, with Windows 10 Home on it.

    On that one, I tried the same steps with the child account, and got the exact same results.
     
    Jan123, May 27, 2020
    #4
Thema:

Can't Unlock Child Account on First Login

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