Windows 10: Both Internal and External cameras not working on my laptop

Discus and support Both Internal and External cameras not working on my laptop in Windows 10 Drivers and Hardware to solve the problem; Hey guys, Strange behavior regarding my camera. When I open "Camera", I always get this error message: "Can't start your camera … error code:... Discussion in 'Windows 10 Drivers and Hardware' started by Dor Fiderer, May 27, 2020.

  1. Both Internal and External cameras not working on my laptop


    Hey guys,

    Strange behavior regarding my camera.

    When I open "Camera", I always get this error message:

    "Can't start your camera … error code: 0xA00F4246<ErrorRetryFailed> 0x8007000E".

    BUT - I can still use my camera in specific apps for a limited time e.g. Zoom meetings for about 2 hours since last restart. On the other hand, I can't get Snap Camera to work, I always get the same error message there "No available camera input". What I did up until now is that I restarted my PC before every meeting...

    I thought it happens because the internal camera is warming up, so I bought an external webcam, and surprisingly enough I have the same problems. I can't connect this camera to "Camera" or to "Snap Camera", but the build-in app opens successfully and the camera works perfectly fine there.

    So is it a software problem after all? Can I solve it without rebooting my pc?


    Things I already checked:

    - The Webcam Shutter cover is open

    - I downloaded all the drivers for the new camera

    - I checked permissions of the camera to all relevant apps


    Please save me from my misery!

    Thanks :

    - Dor

    :)
     
    Dor Fiderer, May 27, 2020
    #1
  2. MarkW104 Win User

    Using an external camera to login to Windows 10

    Hi Guys

    Hope someone can help me. As I mostly use my laptop with an external monitor, keyboard and mouse with the lid shut, I want to use an external camera for login authentication.

    It's logging in is no problem if I have the laptop lid open and use the internal camera, but can't get my external Logitech camera to work.

    I've tried following instructions online that say to make it my default camera, but the option to make it my default camera never comes up.

    Any suggestions would be greatly appreciated.

    I'm using a Dell Inspiron 5000 2-in-1

    Many thanks.

    Mark
     
    MarkW104, May 27, 2020
    #2
  3. Internal Hard Drive or External Hard Drive? (For my laptop!)

    What would be a lot more worth it? I cant really decide. if I get a bigger HDD internal, I wont have to carry around a external, if I grab an external its handy and I wont need my laptop for some things(movies,music,games,images) but I want to buy one today along with apple snow leopard. suggestions and opinions? I also have 320 total GB of space on my mac


    EDIT wrong section I know :\
     
    -1nf1n1ty-, May 27, 2020
    #3
  4. Both Internal and External cameras not working on my laptop

    Laptop Camera

    Thanks for updating us on the results of the troubleshooting steps that you have completed. Since the built-in webcam is still not working correctly and the same error code 0xA00F4244 (0xC00DABED) is still appearing, we suggest that we check the camera privacy
    settings to see if the camera access is turned on. Kindly follow the steps below to check the camera privacy settings:

    • Press the Windows key + I to open the Settings app.
    • Near the top of the Settings app window is the search box, kindly type the word "webcam" or "camera".
    • From the list of results choose Camera privacy settings.
    • Make sure that "Let apps use my camera" toggle is set to On.

    We look forward to your response once you complete the steps.
     
    Jordan Dom, May 27, 2020
    #4
Thema:

Both Internal and External cameras not working on my laptop

Loading...
  1. Both Internal and External cameras not working on my laptop - Similar Threads - Both Internal External

  2. External and Internal Cameras Not Working

    in Windows 10 Gaming
    External and Internal Cameras Not Working: Hello. I updated to Windows 11 last year and the integrated camera has not worked since then. I've done all the recommendations suggested online check for updated drivers, uninstalled/reinstalled camera driver. I tried the camera key on my laptop Lenovo. I even bought an...
  3. External and Internal Cameras Not Working

    in Windows 10 Software and Apps
    External and Internal Cameras Not Working: Hello. I updated to Windows 11 last year and the integrated camera has not worked since then. I've done all the recommendations suggested online check for updated drivers, uninstalled/reinstalled camera driver. I tried the camera key on my laptop Lenovo. I even bought an...
  4. Internal Camera not working

    in Windows 10 Drivers and Hardware
    Internal Camera not working: I've just received a new company laptop, and everything is done through microsoft teams via video links. For some reason my internal camera is not working and it can't be found when trouble shooting. Have tried resetting, and followed numerous links but nothing. Any ideas on...
  5. Internal Camera not working

    in Windows 10 Gaming
    Internal Camera not working: I've just received a new company laptop, and everything is done through microsoft teams via video links. For some reason my internal camera is not working and it can't be found when trouble shooting. Have tried resetting, and followed numerous links but nothing. Any ideas on...
  6. Internal Camera not working

    in Windows 10 Software and Apps
    Internal Camera not working: I've just received a new company laptop, and everything is done through microsoft teams via video links. For some reason my internal camera is not working and it can't be found when trouble shooting. Have tried resetting, and followed numerous links but nothing. Any ideas on...
  7. Laptop internal and external mic not working

    in Windows 10 Ask Insider
    Laptop internal and external mic not working: I have an asus K501LX and the microphone is not working. I tried using problem solving from the sound settings and it is not giving me any options. So i tried to plug in a USB microphone from sennheiser and the mic is still not working. I thought it had something to do with...
  8. My external speakers on my gaming laptop are not working but my internal speakers that are...

    in Windows 10 Gaming
    My external speakers on my gaming laptop are not working but my internal speakers that are...: Yesterday I checked for updates under my windows update tab and it searched for updates and find some and did the update process like normal but afterwards I didn't have no sound on my gaming laptop. I got windows automatic chat system help which fixed my sound on my gaming...
  9. Internal external Mic on my Laptop

    in Windows 10 Customization
    Internal external Mic on my Laptop: I have a headset I use for my PS4 that I want to use for my laptop. My problem comes from the fact that my laptop microphone is the only input device and I would rather it be the mic. What can I do? Can I install another driver to recognize mics jacked in? Am I stuck with...
  10. Internal camera not working

    in AntiVirus, Firewalls and System Security
    Internal camera not working: Sound and Internal camera not working with facebook messenger following Windows upgrade 1803 January 2019 despite all settings set to Allow. https://answers.microsoft.com/en-us/windows/forum/all/internal-camera-not-working/9a03a983-a480-49ee-b6b5-bff4508680b0"