Windows 10: Need Help Please - BSOD WHEA_UNCORRECTABLE_ERROR

Discus and support Need Help Please - BSOD WHEA_UNCORRECTABLE_ERROR in Windows 10 BSOD Crashes and Debugging to solve the problem; Really need help keep getting BSOD i have downloaded Blue screen viewer, it says this the problems are, ntoskrnl.exe+1c2390 and Hal.dll not sure what... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mikeyandrew, May 28, 2020.

  1. Need Help Please - BSOD WHEA_UNCORRECTABLE_ERROR


    Really need help keep getting BSOD i have downloaded Blue screen viewer, it says this the problems are, ntoskrnl.exe+1c2390 and Hal.dll not sure what this means.


    I've tried MemTest - said all was fine
    not sure how to test anything else tbh


    link to Dumps not added the latest sorry but says the same thing


    https://www.dropbox.com/s/eu38gnb4ueqaw0d/051420-6031-01.zip?dl=0

    :)
     
    mikeyandrew, May 28, 2020
    #1
  2. Zaki_j Win User

    BSOD WHEA_UNCORRECTABLE_ERROR

    Hi Jotunheim,

    Thank you for writing to Microsoft Community Forums.

    We appreciate your efforts in troubleshooting the issue and providing us the detailed information about the issue.

    1. When do you the error message?

    2. What is the make and model of the computer?

    WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred.
    This bug check is typically related to physical hardware failures. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm
    that any cooling systems such as fans are functional. Run system diagnostics to confirm that the system memory is not defective. It is less likely, but possible that a driver is causing the hardware to fail with this bug check.

    As per the dump files shared by you, the error seems to be with the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

    How to fix WHEA_UNCORRECTABLE_ERROR
    and see if that helps.

    You may also refer the troubleshooting steps in the article

    Troubleshoot blue screen errors
    and see if that helps.

    Additional Information:
    Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

    Hope it helps.

    Regards,

    Zaki
     
    Zaki_j, May 28, 2020
    #2
  3. th3imsch Win User
    [HELP] Keep Getting a "WHEA_UNCORRECTABLE_ERROR" BSOD at Random Times

    I get a BSOD usually every day that says "WHEA_UNCORRECTABLE_ERROR" and even sometimes "System Thread Exception Not Handled". I have tried updating my GPU drivers and that hasn't worked as suggested by the community.

    Here are the .dmp files if somebody could lead me in the right direction based off the specific dump:

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Thanks,
     
    th3imsch, May 28, 2020
    #3
  4. Need Help Please - BSOD WHEA_UNCORRECTABLE_ERROR

    Various BSOD Errors Help

    Hey all,

    I've received multiple BSOD errors the past 2 days after rebuilding my PC. I've been trying to figure out the issue.

    These are the few BSOD messages I remember seeing:

    • DPC_WATCHDOG_VIOLATION (multiple times)
    • CRITICAL_PROCESS_DIED (one time)
    • IRQL_NOT_LESS_OR_EQUAL (one time)
    • WHEA_UNCORRECTABLE_ERROR (multiple times)
    Here's a link to the dmp files and system information: WindowsIssue

    Steps I've taken:

    • fully updated drivers
    • applied all Windows updates
    • Removed unnecessary hardware
    • Monitored CPU/GPU temps (log file on temps during last crash in share)
    Any help would be appreciated.
     
    brando8924, May 28, 2020
    #4
Thema:

Need Help Please - BSOD WHEA_UNCORRECTABLE_ERROR

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