Windows 10: black screen at startup - win 10

I have win 10 desk top. At boot up this morning I got a black screen - 1st time.

Not even the mouse curser showed on the screen.

I turned the pc off then rebooted, same results, except this time I had the mouse curser.

No matter where I clicked on the screen nothing happens.

I don't know what to do. Can someone help please ?


thanks dave w.

:)

 

Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Black screen in windows 10 on startup

Hi Willu,

Getting a black screen on startup may imply a problem with the display adapter, having an outdated driver, or could be that it was just finalizing the recent upgrade. To help sort out and address this problem, we suggest that you follow the steps provided
in the link,
Troubleshoot black screen or blank screen errors.

Please update us with the result so we can further assist you.

Regards.

 

Black screen at initial startup, no cursor

Hi,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to refer the link below and follow the troubleshooting steps suggested and check the status of the issue.

Troubleshoot black screen problems

Thank you.