Windows 10: Unable to update windows from version 1803 to anything else

Discus and support Unable to update windows from version 1803 to anything else in Windows 10 Installation and Upgrade to solve the problem; Hey, I haven't updated my windows for a year or two at this point since I never had enough disk space and it never was really urgent that I updated.... Discussion in 'Windows 10 Installation and Upgrade' started by ItvaraItvara, May 28, 2020.

  1. Unable to update windows from version 1803 to anything else


    Hey,

    I haven't updated my windows for a year or two at this point since I never had enough disk space and it never was really urgent that I updated. However, recently I've been trying to download an app through the Microsoft store, but in order to download the app, my PC is required to be at least on build 18362 May 2019 update/Ver. 1903. My build has been on 17134 April 2018 update/Ver. 1803 for around 2 years at this point, and it seems my computer has tried to update several times previously, but has had different errors every time.

    Here's a picture of my Update history:

    Unable to update windows from version 1803 to anything else 25d65e9e-4488-472f-94da-2cb7eeeaf375?upload=true.png I'm not really sure what any of these errors are other than the "0xc1900101" error, as that seems to be the most frequently occurring one. I've tried force-updating through both the Windows Upgrade Assistant AND the Windows Media Creation Tool From here: https://www.microsoft.com/en-us/software-download/windows10, but neither of them seem to work. Essentially, the process goes as follows: I'll be able to download and install the update through those tools, but as soon as the computer restarts, everything will automatically revert back to the previous update1803. Sometimes the error message doesn't even pop up, and windows will just start up as if nothing ever happened. When I DO get the error message however, it'll say:


    "We couldn't install Windows 10.

    We've set your PC back to the way it was just before you started installing Windows 10.

    0xC1900101 - 0x20017

    The installation failed in the SAFE_OS phase with an error during BOOT operation"


    I've googled this, I don't know how many times at this point, and I've gone through almost all of the troubleshooting tips I could find, but nothing seems to work. It's almost like the update is going to go through, and then my computer skips over the update as soon as it restarts, only to revert back to the previous update as soon as it's close to finishing. I've also tried taking it one update at a time by going from 1803 simply to 1809, but that didn't work either, it only gave the same error message. A lot of articles mentioned that the main cause of this is usually Wifi/Bluetooth messing up the update, but I don't think my computer has either of those functionalities, or at least I couldn't find anything related to them in the device manager I only use Ethernet. I've tried updating the BIOS as well, and it was successful, but still didn't allow me to update. I have at least 40 gigabytes left on my C: drive where Windows is installed, so I doubt space is the issue either.


    If it helps, one article I read on how to fix this https://www.xtremerain.com/fix-0xc1900101-install-windows/ told me to check the log file and post it here to see if anyone might know what's wrong.

    I don't understand any of it, but here was the log file:

    Unable to update windows from version 1803 to anything else 5bf46dc5-1860-4d7f-b71f-8c2eb44abafa?upload=true.png


    Any ideas? Thanks in advance

    :)
     
    ItvaraItvara, May 28, 2020
    #1
  2. Al Burc Win User

    Unable to update Windows 10 Pro version 1709 to 1803

    Have made several attempts to update Windows 10 version 1709 to the latest version 1803 and have not been successful.

    I've done the following per some suggestions found online:

    • Updated drivers
    • Ran the Trouble Shooter for Windows 10 (Errors found were shown to be "Fixed" per the tool)
    • Unplugged the printer

    Although not at every attempt, I have received the following errors:

    • 0xc1900101
    • 0x80070643

    Can someone please advise me as to what the errors are and provide me with the steps to update Windows.

    Thank you.
     
    Al Burc, May 28, 2020
    #2
  3. user33331 Win User
    Win10: windows update stuck at never ending loop ?

    When in win10:
    • Update&security -> Windows update -> Finding update... .... .... ....
    Planning to download the latest Win10.ISO (vers.1803) and manually update:
    - Then wait that my ordered new SSD arrives and clone the old HDD to it.
     
    user33331, May 28, 2020
    #3
  4. Carlo Fer Win User

    Unable to update windows from version 1803 to anything else

    windows 10 version 1803 welcome screen?

    Hello Jim,

    The Windows Welcome experience will only be shown after installation of updates and occasionally when you sign in to highlight what's new and suggested by design. For more information about the new features and content of Windows 10 1803, please refer to
    these support articles. It also includes a video that summarizes the new content in this release:

    Also, make sure that the Windows welcome experience is enabled on your PC. Follow the steps below:

    1. Open Settings > System > Notifications & actions.
    2. Under Notifications, toggle the switch On "Show me the Windows welcome experience after updates and occasionally when I sign in to highlight what's new and suggested".

    Hope this information helps, feel free to post back if you need further assistance.
     
    Carlo Fer, May 28, 2020
    #4
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Unable to update windows from version 1803 to anything else

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