Windows 10: surface pro 4 wont switch between speakers and headphones

Discus and support surface pro 4 wont switch between speakers and headphones in Windows 10 Drivers and Hardware to solve the problem; Hi, I recently did a fresh restore on my surface pro 4 and, after updating all drivers, now find that my Bluetooth headphones/audio jack does not... Discussion in 'Windows 10 Drivers and Hardware' started by chrisburroughs1, May 30, 2020.

  1. surface pro 4 wont switch between speakers and headphones


    Hi, I recently did a fresh restore on my surface pro 4 and, after updating all drivers, now find that my Bluetooth headphones/audio jack does not switch automatically from the inbuilt speakers. I can force this switch to happen by delving into menus but it won't automatically change. When comparing settings to a dell laptop I note the dell, which works correctly in this respect, has 'Speakers/Headphones RealtekR whereas the Surface pro has 'Speakers Realtek High Definition Audio SST with no dropdown - is this the problem and if so how do I change it? The weird thing is when watching say a movie online, the ads at the beginning play over the headphones, and then when the movie starts the audio comes through the speakers and won't switch back?

    Thanks for any help or advice

    :)
     
    chrisburroughs1, May 30, 2020
    #1

  2. Surface Pro 4 not working properly.

    Hello,

    Thank you for the reply.

    I suggest you follow the steps below to fix issues with audio and check if that helps

    1. Right click on the
      speaker icon which is on the bottom right corner.
    2. Select Sound option
      from the list.
    3. Under Playback tab, Right click on
      speakers\headphones.
    4. Select Advance option.
    5. Under Advance tab, click on
      Restore Defaults.

    If the issue still persists, you can also try the steps from the following article to

    troubleshoot Surface sound and audio accessories
    .

    Hope it helps.

    Sandeep Kumar M

    Microsoft Community - Moderator
     
    Sandeep_KM, May 30, 2020
    #2
  3. GarySt Win User
    Win10 won't switch automatically between speakers and headphones

    My drivers for headphones/speakers seem up to date. (Device manager). Help!!! *Sad


    surface pro 4 wont switch between speakers and headphones [​IMG]


    surface pro 4 wont switch between speakers and headphones [​IMG]
     
    GarySt, May 30, 2020
    #3
  4. GarySt Win User

    surface pro 4 wont switch between speakers and headphones

    Win10 won't switch automatically between speakers and headphones

    After a forced upgrade by Windows 10 *Mad which I tried for months to avoid, windows updater has succeeded to sneak-in and install without my consent a new Win10 version.

    As expected the system has been destabilized and the damages until now are:
    - When I plug in and out the headset the playback device doesn't switch automatically between speakers and headphones. I need to switch it manually every time.
    Help!

    surface pro 4 wont switch between speakers and headphones [​IMG]


    -----

    surface pro 4 wont switch between speakers and headphones [​IMG]


    surface pro 4 wont switch between speakers and headphones [​IMG]
     
    GarySt, May 30, 2020
    #4
Thema:

surface pro 4 wont switch between speakers and headphones

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