Windows 10: Headset Microphone undetectable

Hello, I recently bought a new laptop and I have a Razer Kraken headset with a single aux connection on it.

It has a microphone on it but my laptop only recognises it as an output.

The microphone is not listed as a device in device manager so I can't roll back any drivers

I've tried troubleshooting the problem through device manager-hardware and sound-recording audio-jack microphone

but it then informs me that its not plugged in. It is.


help would be appreciated im a bit stuck

:)

 

Headset microphone not showing up in recording devices.

I tried both the methods mentioned, but my external microphone is still undetectable by Windows.

After connecting an external headset with microphone, headset works, but microphone doesn't. Neither the external speaker, nor the external microphone show up in the playback/recording devices list. After plugging in the integrated headset and microphone
through 4 pin 3.5 mm jack, sound comes to headphone, but system still uses the internal microphone.

My external microphone was working fine some days back, but I am not sure what happened that it suddenly stopped working and now is even undetectable.

 

Headset microphone not showing up in recording devices.

The exact same thing happened to me, around the same time. I know the microphone works because I can use it on my phone. Additionally, my computer recognizes the integrated microphone, but that one does not detect any sound.

Have you had any luck solving this problem?

 

My headset microphone outputs static/very muffled sound

Hi Tom,

In order to help you resolve issues with the microphone on headset, we suggest the you run the built in troubleshooter in you PC. Here are the steps:

• In the Search Box, type Troubleshoot and press
  Enter.
• Look for and select Recording Audio, and press Run the troubleshooter.
• Follow the onscreen instructions.

Let us know if you need further assistance.