Windows 10: Microsoft "needs to make sure I can receive a security code" but they only offer to send...

Discus and support Microsoft "needs to make sure I can receive a security code" but they only offer to send... in Microsoft Windows 10 Store to solve the problem; Other than the option to send a code to a mail that is not a thing, I can say that I can't verify my account, and then I am told to update my security... Discussion in 'Microsoft Windows 10 Store' started by Philip Lal Parson, May 30, 2020.

  1. PHILIP LAL PARSON
    Philip Lal Parson Win User

    Microsoft "needs to make sure I can receive a security code" but they only offer to send...


    Other than the option to send a code to a mail that is not a thing, I can say that I can't verify my account, and then I am told to update my security info athttps://account.live.com/proofs/MarkLost manually. I have done that and installed the authentication app, but i still cant use the microsoft store, The same message saying "Call us overprotective" keeps showing, and with the same non-existing email. What to do?

    :)
     
    Philip Lal Parson, May 30, 2020
    #1
  2. RADNEY DRI
    Radney Dri Win User

    Security code.

    Hi Jackie,

    Let's take care of your concern. Please provide the following information:

    • Have you recently change any of your Microsoft account's password?
    • Or anything that may have triggered a security code to be sent?
    • Did you receive it through email or sms?

    I will send you a private message that you can reply to and send the screenshot of the message or complete details of the security code through the private message for security purposes.

    Looking forward to your response.
     
    Radney Dri, May 30, 2020
    #2
  3. LEX DEL
    Lex Del Win User
    email won't send from Outbox on my nokia

    Hi,

    To isolate the concern, please answer the following questions:

    • Which phone and OS version you're currently using?
    • What is the error code that you received?
    • What troubleshooting steps have you done so far?

    We also suggest you to send us a screenshot of the error code that you've received.

    Sincerely.
     
    Lex Del, May 30, 2020
    #3
  4. CHARLESJONES32
    CharlesJones32 Win User

    Microsoft "needs to make sure I can receive a security code" but they only offer to send...

    I dont receive microsoft account security codes

    Hi hunkPunktunk,

    I'm Charles, an Independent advisor trying to help.

    In the section >> I´m not getting my verification code. What do I do? You can see the alternatives offered by this official community article that addresses this problem to solve it.

    https://support.microsoft.com/en-us/help/12428/...

    One of them is to start in private mode in the browser to log in to your email, add the steps using the Edge browser as an example.

    https://support.microsoft.com/en-us/help/402620...

    Now you can also choose to send the code to your smartphone, it happens that sometimes the code may be late (10-20 minutes, maybe more or less time), surely depends the communication between the email provider and Microsoft, as the case may be.

    Attentive to any comments

    I hope the steps work for you too

    Have a happy day

    Best Regards,

    Charles.
     
    CharlesJones32, May 30, 2020
    #4
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Microsoft "needs to make sure I can receive a security code" but they only offer to send...

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