Windows 10: MSI - Speakers only work when headphones are plugged in.

In September of 2019 I bought a MSI P65 CREATOR RE. After a few months of using, I started to get some problems with the sound.
My speakers stops working but if I plug my headphones on the 3.5mm jack input, the sound starts working on speakers. As soon as I unplug the headphones, the speakers stop working. This has been an on-and-off issue for the last 6 months. I already manually installed the drivers (realtek), updated the drivers through device manager but nothing solves the issue. I contacted MSI and they said it has nothing to do with them and added that it's a driver issue.

When I go to the speakers properties, it says that it need a 3.5mm jack for the speakers to work. When its working properly, its also says "analogic jack". I don't know anything about laptops (I'm a journalism student) and I was hoping you guys could help me.

Thank you.

Best Regards,
Maria

:)

 

Speakers playing when headphones are plugged in

I have an HP laptop with windows 10. When my headphones are plugged in, the speakers are still playing. When I go to sounds, the only device listed is the speakers. How can I silence the speakers when the headphones are plugged in.

 

Speakers and headphones work at the same time

Hi.

Let us isolate your concern by answering these few questions.

• Have you tried connecting your headphones directly to your desktop?
• Does your speaker work normally when connected to your desktop?

You may try the following steps to help resolve your concern:

• Unplug or Disconnect your speaker from the desktop.
• Connect your headphone directly to the desktop.

If the headphone works properly when directly connected to the desktop, we suggest that you contact your speaker manufacturer for assistance.

Let us know how it goes.

 

No sound from headphones but speakers work.

No Its Just A Speaker