Windows 10: screen resolution problem

Discus and support screen resolution problem in Windows 10 Customization to solve the problem; I connected my Windows 10 machine to an HP ZR30w monitor via a DVI connector and it only gives me 1280 x 800 resolution. The monitor works well at... Discussion in 'Windows 10 Customization' started by JohnC910, May 31, 2020.

  1. JohnC910 Win User

    screen resolution problem


    I connected my Windows 10 machine to an HP ZR30w monitor via a DVI connector and it only gives me 1280 x 800 resolution. The monitor works well at 1920 x 1080 when driven by a different computer via a Display port cable. Any suggestions on how to get the higher resolution?


    My 64 bit Windows 10 version 1903 OS build 19362.836 computer has an AMD A8-6410 APU with AMD Radeon R5 Graphics. I updated the driver with version 26.20.15029.20013 which is dated April 2020 and came with a whole AMD Radeon program install.

    :)
     
    JohnC910, May 31, 2020
    #1

  2. Screen Resolution too big

    Hello,

    Firstly, try to install all the available Windows Updates and check if it fixes the issue.

    I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

    • Press Windows key and type Change Screen Resolution and click on the option listed.
    • Under resolution try changing the resolution settings.

    Also try to install the latest drivers from the manufacturer website and check.

    Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.
     
    Anju Thekkethil, May 31, 2020
    #2
  3. Screen Resolution

    Hi Daniel,



    Thank you for posting in Microsoft Community.

    I understand that you have a few doubts regarding your Windows 10 screen resolution. Let me help you.




    • Do you see any error message or error code on the screen?

    • What is the model of your computer?

    • Are you able to access the modern apps?


    I suggest you to update the Display Adapter Drivers

    Step 1: Update the Display Adapter driver.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Display Adapter.
    • Right on the Display Adapter and click on
      Update driver software.
    Refer to: How
    to: Install and Update drivers in Windows 10




    Step 2: Please follow the below steps to change the resolution of the screen and check:

    • Type Change screen resolution in the
      Search
      box from the desktop.
    • Under Resolution search for the Recommended resolution and click on
      Apply.
    • A windows pops up saying "Keep these display settings", then select
      Keep changes.


    I hope the issue will be resolved. Please reply with the updated status of the issue. We will be happy to assist you accordingly.



    Thank you.
     
    Aswin_Anand, May 31, 2020
    #3
  4. screen resolution problem

    Windows 10 - Screen Resolution Problem

    Hi Watashi,

    Welcome and thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.

    I understand the inconvenience that you are unable to change the screen resolution, we will help you with this issue.

    I suggest you to update the Display Adapter Drivers

    Step 1: Update the Display Adapter driver.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Display Adapter.
    • Right on the Display Adapter and click on
      Update driver software.
    Refer to: How to: Install and Update drivers in
    Windows 10


    Step 2: Please follow the below steps to change the resolution of the screen and check:


    • Type Change screen resolution in the
      Search box from the desktop.

    • Under Resolution search for the
      Recommended
      resolution and click on Apply.

    • A windows pops up saying "Keep these display settings", then select
      Keep changes.


    I would like to inform that, there will be a recommended resolution for all the computers, and if you select more than the recommended resolution the screen would not support for that.



    Hope this helps. Feel free to contact us for any further issues on Windows Operating System, we will be happy to help you.
     
    Deepika Gowda, May 31, 2020
    #4
Thema:

screen resolution problem

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