Windows 10: Touch Screen stops working after restart. Notification area of task bar shakes when touch...

Discus and support Touch Screen stops working after restart. Notification area of task bar shakes when touch... in Windows 10 Drivers and Hardware to solve the problem; I have tried over and over to fix this. Every morning when I restart the laptop from sleep mode, the touch screen doesn't work. So I open up Device... Discussion in 'Windows 10 Drivers and Hardware' started by PedsCor2816, May 31, 2020.

  1. Touch Screen stops working after restart. Notification area of task bar shakes when touch...


    I have tried over and over to fix this. Every morning when I restart the laptop from sleep mode, the touch screen doesn't work. So I open up Device Manager and Human Interface Devices. The touch pad is there on the list, but not the touch screen and in the lower task bar on the desk top, the notification area volume, internet, power is shaking from side to side, but not the date and time.

    Usually after a minute or so of trying to get the touch screen to react, it suddenly reappears on the list, the shaking stops, and the touch screen works.


    I have tried disabling the touch screen and then rebooting. No effect.

    I have tried over and over to search for updated drivers, but always get the message that it is up to-date.


    Earlier this year, the mother board failed and after being replaced, it crashed and could "not find boot device" so it had to be sent back to Dell where they wiped the hard drive clean and re-installed the business version of Windows 10, when I got it back is when this issue began.


    Sometimes the touch screen IS listed as a device on the list of Human Interface Devices with this message:

    Currently, this hardware device is not connected to the computer. Code 45

    To fix this problem, reconnect this hardware device to the computer


    But then seconds later it IS working and this message appears:

    This device is working properly.


    How do I stop this!! I am trying to work from home and every single morning I've got to deal with this first. When it first began it was really bad with the ghost finger hitting the touch screen up and down the right hand third of the screen, making it impossible to open anything without the ghost finger making unwanted changes.

    Thanks

    :)
     
    PedsCor2816, May 31, 2020
    #1
  2. Rainhamd Win User

    Touch screen stops working, Windows 10

    It's gone again!! I was using an app with the touchscreen, when I saw the on screen symbol in the task bar flicker, it then disappeared and the touch screen stopped working.

    Step one now tells me that it is applying a fix, then comes up with the message - Unknown usb device (device descriptor failed) is not working properly. Your pc must be restarted. - Restarted and went back and ran troubleshooter again, getting exactly the
    same result and message.

    Step 2 - The touch screen driver has now vanished from the list! (last week when the touchscreen wasn't working I tried to find the driver and couldn't - perhaps this is why!)

    HELP!
     
    Rainhamd, May 31, 2020
    #2
  3. touch screen

    Hi,

    We sure can provide some troubleshooting steps before you decide to get help from your laptop's manufacturer. Please follow the suggested solutions below:

    Method 1: Check if the touch screen driver is enabled.

    • In the Search bar, type Device Manager.
    • Locate Human Interface Devices and look for touch screen.
    • Right-click touch screen and check if it is enabled. If not, please enable it.
    Method 2: Reinstall the touch screen driver.

    • In Device Manager, go to Human Interface Devices.
    • Locate touch screen again and right-click it to Uninstall
      the driver.
    • Restart your PC to automatically install the driver.
    Feel free to post back for updates.
     
    Jennifer Cha, May 31, 2020
    #3
  4. Rainhamd Win User

    Touch Screen stops working after restart. Notification area of task bar shakes when touch...

    Touch screen stops working, Windows 10

    I put the computer into sleep mode last night, when I woke it up this morning the screen is working again and the touch screen symbol is back on the task bar! There is however obviously a problem that keeps recurring and I need to get to the bottom of, so
    thank you for your help.



    Step 1 I tried several times last week when I had the problem, every time it says the computer needs a restart, but every time I do a restart and go back and check it still has the same message. I think there may be a Windows update that isn't installing,
    but don't know what it is or if it's relevant. Is there a way I can find out?

    Step 2 is showing that the touch screen is enabled, working properly and that I have the most up to date driver. But as the touch screen is working at the moment, not sure this tells us anything. I will try this again next time the touch screen stops working.
     
    Rainhamd, May 31, 2020
    #4
Thema:

Touch Screen stops working after restart. Notification area of task bar shakes when touch...

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