Windows 10: Upgrade to Windows 10 2004 fails with 0x800704C7

Hi

I am upgrading from 1909 to 2004 and it fails with 0x800704C7 error, which denotes to cancellation of update itself, not sure which process hampers/stops upgrade


below is log snippet from diagerr.xml, appreciate any clues


Thanks, Vasu


<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="2543" Fil="" Fun="Mig::CMXEHelper::ExcludeWindowsCatalogs" Uid="34078720" Msg="Failed to check the certificate of the catalog file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-ServerManager-UX-ARW-Plugins-Package~31bf3856ad364e35~amd64~en-US~10.0.10514.4.cat." PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="migcore.dll" Err="-2146762495" MD="" DT="2020-05-31T22:51:43"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="2543" Fil="" Fun="Mig::CMXEHelper::ExcludeWindowsCatalogs" Uid="34078720" Msg="Failed to check the certificate of the catalog file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-ServerManager-UX-ARW-Plugins-Package~31bf3856ad364e35~amd64~~10.0.10514.4.cat." PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="migcore.dll" Err="-2146762495" MD="" DT="2020-05-31T22:51:43"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="2543" Fil="" Fun="Mig::CMXEHelper::ExcludeWindowsCatalogs" Uid="34078720" Msg="Failed to check the certificate of the catalog file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-ServerManager-UX-Package~31bf3856ad364e35~amd64~en-US~10.0.10514.4.cat." PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="migcore.dll" Err="-2146762495" MD="" DT="2020-05-31T22:51:43"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="2543" Fil="" Fun="Mig::CMXEHelper::ExcludeWindowsCatalogs" Uid="34078720" Msg="Failed to check the certificate of the catalog file C:\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Microsoft-Windows-ServerManager-UX-Package~31bf3856ad364e35~amd64~~10.0.10514.4.cat." PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="migcore.dll" Err="-2146762495" MD="" DT="2020-05-31T22:51:43"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="663" Fil="" Fun="CSetupDiagnostics::LogString" Uid="34242560" Msg="CSetupHost::OnProgressChanged2318: Result = 0x800704C7" PID="49700" TID="76920" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="SetupHost.Exe" Err="0" MD="" DT="2020-05-31T23:01:23"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="663" Fil="" Fun="CSetupDiagnostics::LogString" Uid="34242560" Msg="CSetupManager:lpManagerCallback2063: Result = 0x800704C7" PID="49700" TID="76920" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="SetupMgr.dll" Err="0" MD="" DT="2020-05-31T23:01:23"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="663" Fil="" Fun="CSetupDiagnostics::LogString" Uid="34242560" Msg="SendCallbackMessage: [0x7] -&gt; user callback returned 0x800704D3" PID="49700" TID="76920" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="WINDLP.DLL" Err="0" MD="" DT="2020-05-31T23:01:29"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="663" Fil="" Fun="CSetupDiagnostics::LogString" Uid="34242560" Msg="CDlpTask::Cancel984: Result = 0xC1800108" PID="49700" TID="76920" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="WINDLP.DLL" Err="0" MD="" DT="2020-05-31T23:01:29"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="663" Fil="" Fun="CSetupDiagnostics::LogString" Uid="34242560" Msg="CDlpActionImpl&lt;class CDlpErrorImpl&lt;class CDlpObjectInternalImpl&lt;class CUnknownImpl&lt;class IMoSetupDlpAction&gt; &gt; &gt; &gt;::CheckUserInterruptEx292: Result = 0x800704D3" PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="SetupCore.dll" Err="0" MD="" DT="2020-05-31T23:01:30"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="696" Fil="" Fun="CMigPluginSurrogate::LoadAndRegisterServerInThreadContext" Uid="34080863" Msg="MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: LoadLibraryExWC:\$WINDOWS.~BT\NewOS\Windows\system32\migration\scmdmigplugin.dll, LOAD_WITH_ALTERED_SEARCH_PATH failed gle=0x7f." PID="78588" TID="65640" Con="" Exe="C:\$WINDOWS.~BT\Sources\mighost.exe" Mod="mighost.exe" Err="127" MD="" DT="2020-05-31T23:01:31"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="970" Fil="" Fun="CMigPluginSurrogate::COMGenericThreadingHostThreadProc" Uid="34080867" Msg="MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext failed hr=0x8007007f." PID="78588" TID="65640" Con="" Exe="C:\$WINDOWS.~BT\Sources\mighost.exe" Mod="mighost.exe" Err="127" MD="" DT="2020-05-31T23:01:31"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="995" Fil="" Fun="Mig::COutOfProcPluginFactory::CreateInstanceInternal" Uid="34081023" Msg="COutOfProcPluginFactory::CreateInstance: m_currentHostSurrogate-&gt;LoadDllServerC:\$WINDOWS.~BT\NewOS\Windows\system32\migration\scmdmigplugin.dll, {D7A91520-AAFC-416F-9D7B-2C2E933BCAA7}, 0 failed, hr=[0x8007007f]." PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="migcore.dll" Err="0" MD="" DT="2020-05-31T23:01:31"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="9283" Fil="" Fun="Mig::CMXEPlugin::CallPlugin_PostApply_Final" Uid="34079632" Msg="Failure while calling IPostApply-&gt;PostApply for Plugin={ServerPath=&quot;%SYSTEM32%\migration\scmdmigplugin.dll&quot;, CLSID={D7A91520-AAFC-416F-9D7B-2C2E933BCAA7}, ThreadingModel=Apartment}. Error: 0x8007007F" PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="migcore.dll" Err="0" MD="" DT="2020-05-31T23:01:31"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="1236" Fil="" Fun="CSPExecuteProgress:roblemEncountered" Uid="34373632" Msg="Error READ, 0x0000007F while gathering/applying object: post-apply, Action,CMXEPlugin,C:\$WINDOWS.~BT\Work\MachineSpecific\Working\agentmgr\CCSIAgent,%SYSTEM32%\migration\scmdmigplugin.dll,{D7A91520-AAFC-416F-9D7B-2C2E933BCAA7},Apartment. Will return 2" PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="SetupPlatform.dll" Err="203" MD="" DT="2020-05-31T23:01:31"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="11491" Fil="" Fun="MigApply" Uid="33554432" Msg="Apply failed. Last error: 0x00000000" PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="migcore.dll" Err="0" MD="" DT="2020-05-31T23:01:32"/>

<z:row Cls="D" Sev="33554432" Maj="Def" Min="Def" LN="9663" Fil="" Fun="pSPExecuteApply" Uid="34373632" Msg="pSPExecuteApply: Apply operation failed. Error: 0x00000001" PID="49700" TID="10464" Con="" Exe="C:\$WINDOWS.~BT\Sources\SetupHost.Exe" Mod="SetupPlatform.dll" Err="0" MD="" DT="2020-05-31T23:01:32"/>

:)

 

Windows 10 upgrade problem, no input accepted

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After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

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I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.