Windows 10: Printer keeps printing old document despite it not being in the print queue

I have a HP Officejet pro 8710 and for the past 2 days it has just been consistently printing out an old document.

The job doesn't pop up in the queue and I've checked the spool folder and it's empty. I removed the printer from my computer and added it back and for an hour it stopped printing the document. I thought all was well and decided to print out something else but it started back up again only now it keeps printing out that new document. At this point of gone through 50 papers and really need some help.

:)

 

Error - Printing on Network printer

We have 4 printers on our Windows print server. The server was migrated from win2k3 to 2k8 on friday. 3/4 printers are working great, the other is having issues. When trying to print a test page to it, it gets a job status of Error - Printing.

When sending a small word document to it, it sends it to the printer, the queue is empty but nothing prints. If I goto the printer itself, it doesnt show any errors and I can print things such as information sheets and diagnostic files just fine.

All four printers are the same model, all 4 have a static IP. I can ping the printer successfully. I've tried printing from both an XP machine and the print server itself. I tried removing and adding the printer on the print server. And lastly, uunplugged the printer for 30 seconds, plugged it back in.

Any ideas?

 

Printer doesn't print the document while the job shown printed in printer queue

Hi,

We share a network printer in our office. Recently, one of the computer was found failing in printing on the printer while other computer can print normally. I've tried re-installing the printer driver on the computer but didn't work. I also looked up the
\system32\spool\printers directory and didn't found any stuck documents.

Besides, I tried to enabled the "Keep printed documents" in the printer properties. Then I tried to print and the documents was processed and shown printed in the queue. But in fact the printer doesn't really have printed out the document. I've never have
this problem before. I wonder the file has never arrived the printer / the printer has dropped the file.

Thanks, Felix

 

Job in print queue stuck

I had a job stuck in print queue earlier. Would not delete, received advice to turn off spooler, empty spooler file file, turn spooler back on. Worked for one document. The second document is stuck no matter what I do, repeated the above steps, nothing
in queue, reinstalled printer software, rebooted printer and pc. It keeps printing the same document regardless of what I am printing. It's maddening!