Windows 10: My PC keeps shutting down unexpectedly when playing graphic-intensive games or other...

Discus and support My PC keeps shutting down unexpectedly when playing graphic-intensive games or other... in Windows 10 BSOD Crashes and Debugging to solve the problem; I built my PC over a year ago -- my first ever -- and I've had a lot of issues. It works 95 percent of the time, but it crashes randomly. At first, I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by alex_mdlln, Jun 2, 2020.

  1. ALEX_MDLLN
    alex_mdlln Win User

    My PC keeps shutting down unexpectedly when playing graphic-intensive games or other...


    I built my PC over a year ago -- my first ever -- and I've had a lot of issues. It works 95 percent of the time, but it crashes randomly. At first, I blamed my GPU, so I bought a new one. Then, I blamed my PSU, so I just purchased a new one, too. When playing certain games, editing video, or when I'm booting up the computer, the computer sometimes crashes to a black screen or BSOD. When I check the event viewer, it always says Kernel Power 41, but I've learned that it's too vague to actually diagnose the issue.


    I think the GPU and AMD drivers are an issue, but I don't think that's the main issue. I've used DDU to uninstall the graphics driver, and I've done a clean reinstall of the AMD GPU drivers. I also use Driver Easy to update all my other drivers, and I keep everything up-to-date. I've also updated the BIOS to the latest version.


    I've seen errors like "volmgr.sys" and "\Driver\WudfRd failed to load for the device," but I don't what that means. I ran the driver verifier tool in hopes that that could fix my issue, and the link to the minidump files are below. Now that I've replaced the PSU, I no longer think my computer has a power issue, and I'm desperate to know the problem. Is it the memory, the CPU, the GPU? I just need to know so I can fix it.


    I haveuploaded the three latest DMP files and the MSinfo 32 file here. The specs for my computer are listed below:


    AMD Ryzen 7 2700x CPU with 8 cores and 16 threads

    ASUS Prime X470-Pro

    2x8GB sticks of Corsair Vengeance LPX DDR4 3200Mhz

    AMD Radeon RX 5700 XT 8GB XFX Raw II variant

    WD Blue 500GB M.2 NVMe SSD

    3TB Seagate Barracuda HDD

    Corsair RM750x PSU

    :)
     
    alex_mdlln, Jun 2, 2020
    #1
  2. SPEARMAN914
    spearman914 Win User

    Fun non graphic intensive game

    I'm looking for a non graphic intensive game for my bros lappy to play. Since its a lappy its a bad idea to play shooting games (obviously). Any suggestions?
     
    spearman914, Jun 2, 2020
    #2
  3. XARZU
    xarzu Win User
    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
     
    xarzu, Jun 2, 2020
    #3
  4. JDS63
    jds63 Win User

    My PC keeps shutting down unexpectedly when playing graphic-intensive games or other...

    PC Shuts Down Unexpectedly.


    Odd for the BIOS not to show this, sure went through it all. Truthfully monitoring software is not really accurate for Power Supply the best would be a Digital Multi Meter or Probe. It would still give me an idea of low voltage and i feel this maybe your issue a bad Power Supply. Hate for you though to go out and buy another unless you know for sure.

    Mention you only use this PC for games, but how does it react when not playing games, does this ever happen ? If only when playing games it happens it can be a overheating issue even though it seems fine when idle in HWMonitor. To prevent damage to CPU the PC will shutdown when CPU reaches it's max temp (TJ Max.).

    Between possible overheating and a bad Power supply the causes i feel it might be right now, but by giving more detail about how it is in general without games.I did notice the temps to be high on the AMD Graphics card from HWMonitor and some system fans running bit high RPM's .

    Take a look in Event Viewer at these 4 areas tell me if find any errors pertaining to this.


    My PC keeps shutting down unexpectedly when playing graphic-intensive games or other... [​IMG]
     
    jds63, Jun 2, 2020
    #4
Thema:

My PC keeps shutting down unexpectedly when playing graphic-intensive games or other...

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