Windows 10: Random BSOD starting about 3 weeks ago

Discus and support Random BSOD starting about 3 weeks ago in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been working on a computer that has been experiencing random freezing/BSOD anywhere from once a week to 5+ in one day. It's a Windows 10 Dell... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by PM623, Jun 3, 2020.

  1. PM623 Win User

    Random BSOD starting about 3 weeks ago


    I have been working on a computer that has been experiencing random freezing/BSOD anywhere from once a week to 5+ in one day. It's a Windows 10

    Dell Latitude 7400 laptop and was running fine up until somewhere around the second week of May. No USB devices/any other peripherals plugged in. It does not seem to be happening while running any particular application. Sometimes, he is just in Outlook, sometimes web browser, sometimes just sitting there with nothing open within a few minutes of booting. I can say with certainty there is nothing power-intensive going on with this computer, just general web browsing/email activities.


    Have updated basically every driver and BIOS

    SFC Scan/CHKDSK no faults

    Windows Memtest no faults

    Dell Diagnostics no faults


    STOP codes seen:


    0x0000000a

    0x0000007f

    0x00000050

    0x000000d1

    0x0000001e


    2 Minidumps and 1 memorydump:

    https://drive.google.com/drive/folders/1gW9rzWDamYZepT5AneYRXdQdfnjArcCO?usp=sharing


    Sometimes it's good for a few days, other times it will happen 5 times in a couple of hours and BugChecks seem to vary a lot. The only real thing in common is ntskrnl.exe is crashing every time as a result of something...

    :)
     
    PM623, Jun 3, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. BSODs start from a week ago

    Hi there!

    My dell XPS 13 started randomly crash since a week ago. Sometimes it happened from boot, sometimes it happened when waking from hibernation. Sometimes it happened when I was using it.

    I followed the online wiki about posting problems on BSOD. The required files are included below. For the computer specification, I thought the MSinfo contain them. Mine is DELL xps 13, bought last November and had functioned all right until last week.

    Thanks in advance for any possible help!

    Link to the dump files and specification of machine.

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Edited:

    I checked online and found someone with similar problem as me: bfe.dll causes the crash with Macfee firewall installed. I unable the firewall and still wait to see whether it will crash again.

    BSOD related to Base Filtering Engine

    Yet another question: I check the dfe.dll file and found it was updated 3.29 when I didn't see any updates in the
    "View Your Update history" at that time. Also, the "previous version" tab of the 3.29-modified
    dfe.dll shows nothing. Could it be a virus change the library? I used
    sfc /scanfile" and it showed no violation. Still confused about the cause of BSOD.

    Moved from: Windows / Windows 10 / Windows update, recovery, & backup
     
    Phil Quanta, Jun 3, 2020
    #3
  4. Ztruker Win User

    Random BSOD starting about 3 weeks ago

    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Jun 3, 2020
    #4
Thema:

Random BSOD starting about 3 weeks ago

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