Windows 10: WHEA_UNCORRECTABLE_ERROR

Hi! My PC has been crashing a lot recently due to WHEA_UNCORRECTABLE_ERROR, and I'm not sure what to do to address those issues.


Here's the minidump report from the latest crash:

******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************WHEA_UNCORRECTABLE_ERROR 124A fatal hardware error has occurred. Parameter 1 identifies the type of errorsource that reported the error. Parameter 2 holds the address of theWHEA_ERROR_RECORD structure that describes the error conditon.Arguments:Arg1: 0000000000000004, PCI Express ErrorArg2: ffffc084fcd21038, Address of the WHEA_ERROR_RECORD structure.Arg3: 0000000000000000Arg4: 0000000000000000Debugging Details:------------------fffff80430e2a3d8: Unable to get Flags value from nt!KdVersionBlockfffff80430e2a3d8: Unable to get Flags value from nt!KdVersionBlockfffff80430e2a3d8: Unable to get Flags value from nt!KdVersionBlockKEY_VALUES_STRING: 1 Key : Analysis.CPU.Sec Value: 2 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-Q72C9OS Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 2 Key : Analysis.Memory.CommitPeak.Mb Value: 73 Key : Analysis.System Value: CreateObjectADDITIONAL_XML: 1DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage DumpBUGCHECK_CODE: 124BUGCHECK_P1: 4BUGCHECK_P2: ffffc084fcd21038BUGCHECK_P3: 0BUGCHECK_P4: 0BLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXPNP: 1 !blackboxpnpBLACKBOXWINLOGON: 1CUSTOMER_CRASH_COUNT: 1PROCESS_NAME: SystemSTACK_TEXT: fffff804`34275ce8 fffff804`309a4188 : 00000000`00000124 00000000`00000004 ffffc084`fcd21038 00000000`00000000 : nt!KeBugCheckExfffff804`34275cf0 fffff804`327a1920 : ffffc084`fccc2130 00000000`00000000 ffffc084`fcd21038 00000000`00000000 : hal!HalBugCheckSystem+0xd8fffff804`34275d30 fffff804`30d410a2 : ffffc084`fccc2130 fffff804`34275db9 00000000`00000000 ffffc084`fcd21038 : PSHED!PshedBugCheckSystem+0x10fffff804`34275d60 fffff804`32e7e884 : 00000000`00000000 00000000`00000000 ffffc084`fcc971b0 ffffc084`fccc28a0 : nt!WheaReportHwError+0x382fffff804`34275e20 fffff804`32e7f002 : ffffab00`d7456a00 fffff804`34275ec0 ffffab00`d7456ab0 0000a61a`66374778 : pci!ExpressRootPortAerInterruptRoutine+0x270fffff804`34275e80 fffff804`32e7f0b9 : ffffab00`d7456a00 00000000`00000558 fffff804`34275fb0 00000000`00000f43 : pci!ExpressRootPortInterruptRoutine+0x22fffff804`34275ee0 fffff804`30a57921 : 00000000`00000000 ffffc084`f9c20000 ffffab00`d74dae70 ffffab00`00000002 : pci!ExpressRootPortMessageRoutine+0x9fffff804`34275f10 fffff804`30a2cc75 : fffff804`3dd5bc00 00000000`00009301 fffff804`34275fc0 00000000`00000008 : nt!KiInterruptMessageDispatch+0x11fffff804`34275f40 fffff804`30bc3b9f : fffff804`34267b50 ffffab00`d7456a00 00000000`00000558 ffffab00`d7456a00 : nt!KiCallInterruptServiceRoutine+0xa5fffff804`34275f90 fffff804`30bc3e67 : fffff804`2c8a5180 fffff804`34267b50 ffffab00`d74dadc0 00000000`00000001 : nt!KiInterruptSubDispatch+0x11ffffff804`34267ad0 fffff804`30bc5e8a : 00000000`00000000 fffff804`2c8a5180 ffffc085`0aa91080 00000000`00000558 : nt!KiInterruptDispatch+0x37fffff804`34267c60 00000000`00000000 : fffff804`34268000 fffff804`34262000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x4aMODULE_NAME: AuthenticAMDIMAGE_NAME: AuthenticAMD.sysSTACK_COMMAND: .thread ; .cxr ; kbFAILURE_BUCKET_ID: 0x124_4_AuthenticAMD_PCIEXPRESS_UNSUPPORTED_REQUEST_UNEXPECTED_COMPLETION_COMPLETION_TIMEOUT_IMAGE_AuthenticAMD.sysOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {46e516f3-0599-8168-5b7e-239b330ff1e0}Followup: MachineOwner---------

:)

 

How to fix Whea_Uncorrectable_Error

Hi Alexander,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message along with the error code of this issue?
• Have you made any changes to the operating system prior to this issue?
• From when are you facing this issue?
• What is the make and model of your device?
• Are you able to boot the device to desktop?

I would like to inform that the WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture
(WHEA).

I suggest you to refer to the below article, try the troubleshooting steps mentioned and check if it helps.

Refer: Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR

Hope it helps. If the issue still persist reply to the post with the required information and updated status of this issue for further assistance.

 

Stop Code: WHEA_UNCORRECTABLE_ERROR

Hi,

This might be caused by faulty driver, hardware issues or antivirus software problems. We suggest checking this
article that has steps on how to resolve stop code WHEA_UNCORRECTABLE_ERROR.

Keep us in the loop with the result.

 

how to fix WHEA_UNCORRECTABLE_ERROR (124) ???

Hi,

Thank you for writing to Microsoft Community Forums.

I appreciate your effort on this. However, In order to help you with the appropriate troubleshooting steps, we will need the following details:

• When do you the error message?
  
• Which build version and edition of Windows are you using? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• What is the make and model of the computer?
  

As per the dump file shared by you, the error seems to be with the Cache of the Intel processor. I suggest you to refer the troubleshooting steps mentioned in the article

How to fix WHEA_UNCORRECTABLE_ERROR and see if that helps.

You may also refer the troubleshooting steps in the article
Troubleshoot blue screen errors and see if that helps.

Please reply with the status of the issue, we will be glad to help you further.

Regards,

Nikhar Khare

Microsoft Community - Moderator