Windows 10: Windows 10 Mail app not working

I have 3 mail accounts which were syncing fine in the Mail app until recently. Then two accounts stopped syncing. I tried all of the obvious things to fix the issue but then resorted to this forum for further help. Big mistake. After seeing what was posted as a credible and successful fix I deleted the app via Windows Power Shell and then reinstalled it from the Windows Store. Now none of my accounts are working. In fact the app now randomly closes down when I try to use it. Anyone else been fooled by this supposed fix, but then come through to find a working solution?

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Mail App in Windows 10

Hi John,

We apologize for the delay in response.

Follow the below steps and check if it helps.

Step 1:

I suggest you to follow the below steps to change the Mailbox sync settings.

• Open the Mail app and sign in to your account.
• Click on the gear icon (Settings) from the bottom left corner.
• Click on the Accounts under
  Settings.
• Click on your account and select Change settings.
• Click on the Change mailbox sync settings and check in the
  Sync options.

If the issue persist, follow the below step.

Step 2:

I suggest you to uninstall and reinstall the mail app, reconfigure the email account in mail app and check if the mail app is working properly.

Follow the below steps to uninstall the Mail and Calendar apps.

• Open the Start menu, type Windows PowerShell in the search bar.
• Right click on the Windows PowerShell and select
  Run as administrator.
• Enter the below command to reinstall the Mail and calendar app.

get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

Note: After performing the above steps, install the Mail and calendar app form the Windows store.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.