Windows 10: Surface Pro 7 - LTSC - Touch drivers

Discus and support Surface Pro 7 - LTSC - Touch drivers in Windows 10 Drivers and Hardware to solve the problem; Hi, I am using a Surface Pro 7 with the following setup [ATTACH] I cannot get the touchscreen to function other than in UEFI mode. The drivers do... Discussion in 'Windows 10 Drivers and Hardware' started by stephen_7777, Jun 5, 2020.

  1. STEPHEN_7777
    stephen_7777 Win User

    Surface Pro 7 - LTSC - Touch drivers


    Hi,


    I am using a Surface Pro 7 with the following setup



    Surface Pro 7 - LTSC - Touch drivers f1be4250-6e7a-4de7-8258-ccc8430b0ba9?upload=true.jpg

    I cannot get the touchscreen to function other than in UEFI mode. The drivers do not seem to be present, it only says HID-compliant vendor-defined device where it should be.


    Can anyone help?


    Thanks

    :)
     
    stephen_7777, Jun 5, 2020
    #1
  2. XYLEE DEL
    Xylee Del Win User

    Touch screen on surface pro

    Hello Brady,

    The Surface Pro may have encountered a driver conflict or a hardware issue. For us to isolate the issue, kindly answer the following questions:

    • Have you made any recent changes to your computer prior to this issue?
    • What is the current build and version of your Windows 10? To check type in
      winver on the search bar and press Enter.

    Meanwhile, we recommend that you follow the troubleshooting steps given on these articles to see if there will be any changes:


    Please get back to us.
     
    Xylee Del, Jun 5, 2020
    #2
  3. BRINK
    Brink Win User
    New Surface Pro 4 Drivers and Firmware Update Dec. 7


    Source: https://support.microsoft.com/en-us/help/4023489

    See also: Updates for Surface Pro 4 and Surface Studio (07 December 2017) Surface
     
    Brink, Jun 5, 2020
    #3
  4. BRINK
    Brink Win User

    Surface Pro 7 - LTSC - Touch drivers

    New Surface Pro 4 Drivers and Firmware Update Dec. 7

    Source: https://support.microsoft.com/en-us/help/4023489

    See also: Updates for Surface Pro 4 and Surface Studio (07 December 2017) Surface
     
    Brink, Jun 5, 2020
    #4
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Surface Pro 7 - LTSC - Touch drivers

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