Windows 10: Whiteboard crashes when is video-captured

Discus and support Whiteboard crashes when is video-captured in Windows 10 Software and Apps to solve the problem; Whiteboard keeps crashing if it is captured by some software like Xbox Game or OBS Studio. It can be used during some time but it eventually stops, and... Discussion in 'Windows 10 Software and Apps' started by AJH_MT, Jun 5, 2020.

  1. AJH_MT Win User

    Whiteboard crashes when is video-captured


    Whiteboard keeps crashing if it is captured by some software like Xbox Game or OBS Studio. It can be used during some time but it eventually stops, and I have to hard-turn off the computer no answer, even with caps lock key.

    :)
     
    AJH_MT, Jun 5, 2020
    #1

  2. Changed location of captured video

    Hi,

    If you can no longer see the location option on the capture folder, you may restore your Game DVR Captures folder location settings. After restoring the game DVR Captures folder location settings, then you can change your Game DVR Captures folder location
    again. To do this, you may follow the steps below:

    How to restore Game DVR Captures folder location settings

    • Open File Explorer.
    • Browse to the Captures folder location.
    • Right-click the Captures folder and select Properties.
    • Click the Location tab.
    • Click the Restore Defaults button.
    • Click Apply.
    • Click Yes to recreate the folder in the old location.
    • Click Yes to move the content of the Captures folder to the old location, and wait a few moments.
    • Click OK.

    Note: After you've completed the steps, the Captures folder will return with all its content to its default location: C:\Users\%username%\Videos\Captures.

    After performing the steps above, try to change the location of your captured video.

    Kindly update us with the results.

    If you think this was helpful, do not hesitate to "mark it as answer" to help those who are facing the same problem.
     
    Wilfred Mac, Jun 5, 2020
    #2
  3. suggestions for a desktop video & sound capture program

    Hi

    I would like some suggestions for a desktop video & sound capture program...

    Have tried loads and loads today, Free & trial versions...many free ones have 3 minute limits or watermarks etc etc...

    I need to capture some video & audio from a website...The video is 11-12 minutes long...Ideally i would like a small window ( not recorded ) showing status...and use a hot key to start end recording, or a timer would be even better.

    Prefer a free program, but can pay if its to get what i need....many programs that accept a URL only accept from a list....which mine falls outside of

    Thanks
     
    reddwarf4ever, Jun 5, 2020
    #3
  4. Nikhar_K Win User

    Whiteboard crashes when is video-captured

    Video capture has a black screen and working audio

    Hi,



    Thank you for writing to Microsoft Community Forums.



    For better clarity, please let us know:



    • Which application are you using to record the screen?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 are you using currently? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    If you are using Game Bar to record the screen, I suggest you to refer the steps mentioned below:



    Change Game Bar settings:



    I would suggest you to change the capture settings for Game Bar and see if that helps. Refer the steps mentioned below:



    1. Press Windows Logo key + I, to open
      Settings.
    2. Click on Gaming.
    3. Click on Captures on the left pane.
    4. Under Recorded video, change the
      Video frame rate
      to 60 fps.
    5. Now, set the Video quality to
      high
      from the drop down.


    Change the game video settings:



    You may also want to change the video settings for the game to full screen windowed mode.



    Check Xbox Game Monitoring service:



    1. Press Windows Logo key + R, to open
      Run dialog box.
    2. Type services.msc and click on
      OK
      .
    3. Scroll down and look for Xbox Game Monitoring, and see if the service is running.
    4. If the service is not running, right click on the service and select
      Start.


    For additional information, see
    Troubleshoot Xbox Game Bar on Windows 10
    .



    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 5, 2020
    #4
Thema:

Whiteboard crashes when is video-captured

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