Windows 10: Wireless USB mouse does not connect...

Hey guys, I just purchased a Wireless USB mouse that connects perfectly fine once the computer is on and I plug in the dongle. But, if I shut down the computer and turn it back on, with the dongle plugged in, it does not automatically connect. So I have to unplug the dongle and plug it back in to have it connect. Obviously I should not have to do this, its also annoying. I have gone through all settings and drivers everything looks normal. The brand of mouse is JUKSTG, yes thats what it is... anyways, HELP?!?!?

:)

 

Wireless USB Mouse Not Working

Hello,

We appreciate that you have isolated the issue for us. Since it is not happening to other wireless USB mouse connected to the same PC and to a different PC using the same wireless USB mouse, we can verify that there is no issue with the device connection.
Also, an outdated device has already been eliminated to the possible cause of this issue. As an initial recommendation, we would suggest that you reset the mouse itself. Here's how:

• Check the bottom of the mouse and look for a small button.
• Press the button and start moving the mouse until the cursor on the display starts to follow your mouse movements.

Let us know the results. We'll be glad to further assist you.

 

Wireless USB Mouse Not Working

I tried this and not worked. Also I tried this mouse different 4 laptops and it's work perfectly other laptops. Also I tried different 2 mouse on my laptop and they not work on my laptop again.

 

Why isn't my m325 wireless mouse connected to pc?

I did all the steps, except the wired keyboard and mouse step, since I am using a laptop. After all the steps it still doesn't work. Also I can't see my cursor and can't move it.