Windows 10: Disk Space Wrong!

I tried to download a game today, after a Windows update, and I couldn't. Widows thinks my C: drive only has 26.2 GB from of 465 GB, when I should have 1TB. I don't know what to do.

submitted by /u/Dark-Lark
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:)

 

disk space reduced after media creation tool

Hi Sarah,

One of the possible reasons why your disk space was reduced is due to an unallocated disk space on your partitions. For us to isolate your concern, we suggest that you check your device's partition. To do this, follow the steps provided below:

• Type Computer Management on Ask me anything and press
  Enter.
• Select Storage and click on Disk Management.
• Send us a screenshot.

We look forward to your response.

 

My disk space is gone

Hi John,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Try to run theSystem Maintenance Troubleshooter.

• 
  Press Windows key + W and type
  Troubleshooting.
  
• 
  Select Troubleshooting.
  
• 
  Select view all on the top left corner.
  
• 
  Click System Maintenance,
  follow onscreen instructions.
  

I suggest you to run Check Disk which performs an analysis of the disk. Refer to the steps below:

• Press Windows key + X.
• Click on Command prompt (Admin).
• Type chkdsk /f and hit enter.

For reference:

Tips to free up drive space on your PC:

http://windows.microsoft.com/en-us/windows-8/free-up-disk-space

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Windows Store games occupying hard disk space even after uninstalling

Hi Arpan,

This issue normally happens if something went wrong on the uninstalling process.

We suggest that you perform a Disk Cleanup as your workaround this time.

Please follow the step below:

• Go to File Explorer.
• Click This PC.
• Right click Local Disk.
• Choose Properties.
• Click Disk Cleanup.

We will wait for your response.

Regards.