Windows 10: Reset option doesn’t wipe the disk!!

Hi people, um Iam currently using windows 10 and I want to fully reset my pc and remove all personel files. So I go to settings and choose the option to fully reset removing all the files option. But after the reset it wipe only the C drive and didn’t touch any of the other drives. Idk why this is happening. I have an ssd and hdd. Maybe this is the issue? Help me!!

submitted by /u/arry__
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:)

 

Wiping computer

Your report suggests that your installation has suffered some damage which prevents Windows from doing a reset. In such stubborn cases I would do this:

1. Create a new media installation disk:
   
   Windows 10 herunterladen
2. Run setup.exe on this disk.

It would wipe everything, including your data and all applications.

 

Windows 10 Reset (remove files, no disk wipe) fails with Inaccessible Boot Device; Defender Offline fails with 0x8007002

Two identical Dell Inspiron 660 systems (one for each child):

• Win7 --> Win 10 upgrades went uneventfully, normal function afterward.
• 1st system then put through Windows 10 Reset procedure with file removal AND disk wipe, completed successfully, normal function
• 2nd system then put through Windows 10 Reset procedure with file removal WITHOUT disk wipe --> procedure fails:
  • INACCESSIBLE BOOT DEVICE error is thrown, with an endless reboot cycle
• Based on
  this thread reference to
  KB2673509, Windows Defender Offline downloaded and run to create USB installation
• USB device inserted into affected system
• Boot device sequence manually directed to USB during reboot cycle via BIOS <F12> key function
• Windows Defender Offline initiates, but halts throwing error 0x8007002

• This code
  appears to be related to a problem with Windows update, which I can not rationalize given that this is explicitly an
  offline tool.

What are the suggestions for next step(s)?

 

No "Reset This PC" option

Hi,



Thank you for writing to Microsoft Community Forums.



For better clarity, it would be great if you can help us with the details requested below:

• Where exactly are you looking for the Reset this PC option?
  
• Were you able to successfully clone the drive?
  
• Could you please provide more clarity on, “On original hard disk the WinRE recovery partition was last partition. On new hard disk that partition had moved to first position”?
  
• Were you able to get the Reset this PC option by following the steps mentioned in the article provided by you?
  

If you wish to reset the PC, there are multiple ways to do it. You may want to refer the steps mentioned in the article

Reset or reinstall Windows 10.



However, please reply with the details requested above to help you with the appropriate details.



Regards,

Nikhar Khare

Microsoft Community - Moderator