Windows 10: BSOD due to NTOSKRNL.EXE

Discus and support BSOD due to NTOSKRNL.EXE in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello people for the last 3 weeks now I keep getting BSOD quite often one of the days got it 3 times in 3 hours. When checking the Minidump it is... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KyleTarnowski, Jul 3, 2020.

  1. KYLETARNOWSKI
    KyleTarnowski Win User

    BSOD due to NTOSKRNL.EXE


    Hello people


    for the last 3 weeks now I keep getting BSOD quite often one of the days got it 3 times in 3 hours.


    When checking the Minidump it is showing


    "Microsoft R Windows Debugger Version 10.0.19041.1 X86
    Copyright c Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\070420-22218-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    ************* Path validation summary **************
    Response Time ms Location
    Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 10 Kernel Version 18362 MP 16 procs Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 18362.1.amd64fre.19h1_release.190318-1202
    Machine Name:
    Kernel base = 0xfffff802`7c800000 PsLoadedModuleList = 0xfffff802`7cc48190
    Debug session time: Sat Jul 4 01:35:46.132 2020 UTC + 1:00
    System Uptime: 0 days 7:34:22.917
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    ............
    Loading User Symbols
    Loading unloaded module list
    .......
    For analysis of this file, run !analyze -v
    3: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL a
    An attempt was made to access a pageable or completely invalid address at an
    interrupt request level IRQL that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: ffffffffffffff8b, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation only on chips which support this level of status
    Arg4: fffff8027c8a400d, address which referenced memory

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1

    Key : Analysis.CPU.Sec
    Value: 3

    Key : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-H3FDV8C

    Key : Analysis.DebugData
    Value: CreateObject

    Key : Analysis.DebugModel
    Value: CreateObject

    Key : Analysis.Elapsed.Sec
    Value: 3

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 74

    Key : Analysis.System
    Value: CreateObject


    BUGCHECK_CODE: a

    BUGCHECK_P1: ffffffffffffff8b

    BUGCHECK_P2: 2

    BUGCHECK_P3: 1

    BUGCHECK_P4: fffff8027c8a400d

    WRITE_ADDRESS: fffff8027cd733b8: Unable to get MiVisibleState
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    fffff8027cc2a3c8: Unable to get Flags value from nt!KdVersionBlock
    fffff8027cc2a3c8: Unable to get Flags value from nt!KdVersionBlock
    unable to get nt!MmSpecialPagesInUse
    ffffffffffffff8b

    BLACKBOXBSD: 1 !blackboxbsd


    BLACKBOXNTFS: 1 !blackboxntfs


    BLACKBOXPNP: 1 !blackboxpnp


    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: Agent.exe

    TRAP_FRAME: fffff501fd8ff6a0 -- .trap 0xfffff501fd8ff6a0
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
    rdx=000000000000000c rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8027c8a400d rsp=fffff501fd8ff830 rbp=3333333333333333
    r8=0000000000000001 r9=0000000000000003 r10=0000000000000000
    r11=fffff8027c800000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl nz na pe nc
    nt!KiSwapThread+0x57d:
    fffff802`7c8a400d 65488b0c2520000000 mov rcx,qword ptr gs:[20h] gs:00000000`00000020=????????????????
    Resetting default scope

    STACK_TEXT:
    fffff501`fd8ff558 fffff802`7c9d41e9 : 00000000`0000000a ffffffff`ffffff8b 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff501`fd8ff560 fffff802`7c9d0529 : ffffdb01`80b81180 fffff802`7c9c956f 000024ef`b59bbfff 00000000`00000001 : nt!KiBugCheckDispatch+0x69
    fffff501`fd8ff6a0 fffff802`7c8a400d : ffffdb01`00000000 00000000`fffffffe ffffdb01`ffffffff 00000000`00000001 : nt!KiPageFault+0x469
    fffff501`fd8ff830 fffff802`7c8a3514 : ffff9104`fa0b80c0 00000000`00000000 ffff9104`00000000 ffff9104`00000000 : nt!KiSwapThread+0x57d
    fffff501`fd8ff8d0 fffff802`7c82a414 : 00000000`0000007e 00000000`00000000 fffff501`00000001 00000000`00000000 : nt!KiCommitThreadWait+0x144
    fffff501`fd8ff970 fffff802`7cdddcf5 : fffff501`fd8ffa80 00000000`010ff984 00000000`77443620 00000000`00000002 : nt!KeWaitForAlertByThreadId+0xd4
    fffff501`fd8ff9d0 fffff802`7c9d3c15 : ffff9104`00000000 fffff501`fd8ffa10 ffffffff`fffea070 ffffffff`fffea070 : nt!NtWaitForAlertByThreadId+0x65
    fffff501`fd8ffa00 00000000`77441cbc : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
    00000000`00d6e798 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77441cbc


    SYMBOL_NAME: nt!KiSwapThread+57d

    MODULE_NAME: nt

    IMAGE_NAME: ntkrnlmp.exe

    IMAGE_VERSION: 10.0.18362.900

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 57d

    FAILURE_BUCKET_ID: AV_nt!KiSwapThread

    OS_VERSION: 10.0.18362.1

    BUILDLAB_STR: 19h1_release

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {3a5eca23-a992-0c0e-a0ce-d48add0d8eda}

    Followup: MachineOwner "



    Normally the process shows as WoW.EXE as this normally happens when I play wow.



    I have tried many things such as updating my drivers, running mem tests all came back fine checking my GPU temp which is fine. I have not changed any parts in the last 3 months and when I did it was the PSU as upgraded from 550wto 850w. if anyone can help me with pinpoint the root of the issue I would be very grateful other wise im going to have to spend money getting it repaired.

    :)
     
    KyleTarnowski, Jul 3, 2020
    #1
  2. NATE_RIVER
    Nate_River Win User

    BSOD error due to ntoskrnl.exe

    Greetings,

    Recently I have been facing some problems due to BSOD. I have used the BlueScreenView and found out that the reason is ntoskrnl.exe, and to my knowledge I think it cannot be upgraded. Could you please tell me what is the issue. MY Minidumps are here Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
     
    Nate_River, Jul 3, 2020
    #2
  3. DAVIDBUSTER
    DavidBuster Win User
    Ryzen 7 BSODs due to ntoskrnl.exe issues

    I've already narrowed down the cause to ntoskrnl.exe and have tried all the common fixed to no avail. I am here seeking help and advice for what next steps to take to resolve this issue with the kernel causing BSODs
     
    DavidBuster, Jul 3, 2020
    #3
  4. NINEVE87
    Nineve87 Win User

    BSOD due to NTOSKRNL.EXE

    Nineve87, Jul 3, 2020
    #4
Thema:

BSOD due to NTOSKRNL.EXE

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