Windows 10: WiFi dropping out, but staying connected

Discus and support WiFi dropping out, but staying connected in Windows 10 Ask Insider to solve the problem; Recently my wifi has been dropping, but Windows still says it connected. No other devices on the wifi are cutting out, just my laptop. If I disconnect... Discussion in 'Windows 10 Ask Insider' started by /u/mondoadams, Jul 4, 2020.

  1. WiFi dropping out, but staying connected


    Recently my wifi has been dropping, but Windows still says it connected. No other devices on the wifi are cutting out, just my laptop. If I disconnect then reconnect to the wifi on the laptop, it starts working again.

    I literally double click the button to disconncet/reconnect, it doesn't need any time, the wifi is clearly still working.

    Any recommendations on where to start to look at fixing this?



    Thanks

    submitted by /u/mondoadams
    [link] [comments]

    :)
     
    /u/mondoadams, Jul 4, 2020
    #1
  2. Paolo Mag Win User

    Wifi contantly dropping out

    Hi,

    We appreciate the detailed information that you have provided. Since you were able to verify that other devices are not experiencing the same issue, we'll need to elaborate the issue further. Kindly answer the questions listed below:

    • What are the troubleshooting steps have you performed so far?
    • Is this the
      article
      that you visited for troubleshooting steps?
    • When your connection is dropping out have you checked the status of your network connection? If so, is it changing when the connection drops?

    For initial troubleshooting, we recommend that you connect your laptop to your router using your Ethernet cable. This is for us to isolate the issue further.

    We'll be waiting for your reply.
     
    Paolo Mag, Jul 4, 2020
    #2
  3. Network adapters dropping out and not staying connected

    Original title: Windows 10 and Network Adapter

    I see a number of complaints about the adapters dropping out and not staying connected. Are there any fixes??
     
    L. BruceQuinn, Jul 4, 2020
    #3
  4. WiFi dropping out, but staying connected

    N8 stays connected after exit OVI STORE

    My N8 is on PR1.1 and the latest Ovi Store update today (to ver 2.06.00042) yet I'm still encountering the problem of Ovi Store keeping the data connections open.



    I am certain that the problem is with the Ovi Store application, here's how I tested it:



    1. Check that there is no wifi or 3G connection open.

    2. Run Skype. Note that wifi connection is made. Close Skype. Wifi connection drops.

    3. Individually repeated step 2 for Profimail, Slick, Ovi Music, Web Browser, Subway Subcard app. Wifi connection dropped as soon as each app was closed.

    4. Run Ovi Store. Note that wifi connection is made. Close Ovi Store. Wifi conection stays active until I manually disconnect it.

    5. Repeated steps 2&3 and noted that wifi always disconnected as soon as each app was closed.

    6. Repeated step 4 and noted that wifi stayed open again after exiting Ovi Store.



    Note: I have also repeated this entire process over 3G and the symptoms are identical; 3G connection stays active after exiting Ovi Store.



    My final observation was that if I leave the data connection active after exiting Ovi Store and then run another app (like the ones listed in steps 2&3) that uses the open data connection, the connection stays active after exiting that app, whereas if there
    had been no connection to start with, the connection would drop successfully.



    Question for Nokia: Why is Ovi Store doing this? Can I/we have a fix please?



    Thanks,

    Matt.
     
    matthewleech---01, Jul 4, 2020
    #4
Thema:

WiFi dropping out, but staying connected

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