Windows 10: random hangs starting system win10x64 2004

Discus and support random hangs starting system win10x64 2004 in Windows 10 Support to solve the problem; Windows 10 hangs before the login screen every second, third restart. Shows a black screen with a spinning wheel. I turn off the button and the system... Discussion in 'Windows 10 Support' started by matrixmm, Jul 4, 2020.

  1. matrixmm Win User

    random hangs starting system win10x64 2004


    Windows 10 hangs before the login screen every second, third restart. Shows a black screen with a spinning wheel. I turn off the button and the system starts up normally. Then the second or third restart and again hangs on the black screen with the spinning wheel. I did SFC / scannow without errors. DISM restorehealth also without errors. Chkdsk c: /f without erro. Memory and disk tested no error.When I turned on the login log I can see that the last entry in ntbtlog.txt is always:
    BOOTLOG_LOADED \ SystemRoot \ System32 \ drivers \ rdpbus.sys
    BOOTLOG_LOADED \ SystemRoot \ System32 \ drivers \ CAD.sys.
    If I do Reset to initial state then the problem disappears. But I'm losing applications so I'd rather diagnose the cause than restore the system.I will be grateful for any help

    :)
     
    matrixmm, Jul 4, 2020
    #1
  2. Jessen P Win User

    Windows 10 random freeze

    Hi,

    Did you make any changes recently to the computer which may have led to random freeze?

    Random hangs are often due to damage to the Windows configuration, faulty hardware, or malware. However, because this behavior is random, it can be especially difficult to identify the proper cause.

    Random hangs can also be caused by other faulty hardware. Consult with your PC manufacturer to run available hardware diagnostics. This could include:

    • PC diagnostics that test the integrity of the core PC devices, such as the processor fans and cooling system
    • Video and display diagnostics
    • Additional hard drive diagnostics

    I would request you to perform SFC scan(if you have not tried it) and then check if it helps.

    System File Checker is a utility in Windows that allows users to
    scan for corruptions in Windows system files
    and restore corrupted files.

    To know about SFC and to perform a SFC Scan, please refer to the below link:

    https://support.microsoft.com/en-us/kb/929833

    Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

    Please revert if you still face the random hang.

    Thank you.
     
    Jessen P, Jul 4, 2020
    #2
  3. random restarts

    Hi,

    If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • What changes have you made to the device before this issue occurred?
    • What troubleshooting steps was already performed to your laptop?

    In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

    • Open the Control Panel.
    • Using the search bar at the upper-right corner, type troubleshooting.
    • From the search results, click on Troubleshooting and then select System and Security.
    • Click on Power and then follow the prompts to successfully run the tool.

    We are looking forward to your response.
     
    Darleen Pen, Jul 4, 2020
    #3
  4. random hangs starting system win10x64 2004

    Right click hangs system - Windows 10 PRO X64

    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to try the methods below and check if it helps.

    Method 1: I suggest you to
    run System Maintenance troubleshooter to diagnose the exact issue.

    Follow the steps below to run System Maintenance troubleshooter:

    • Press Windows key + S.
    • Type Troubleshooter in the Search box and hit enter.
    • Select System and Security.
    • Select System Maintenance under System options.
    • Follow the on-screen instructions to run the troubleshooter.
    If issue persist, I suggest you to try method 2.

    Method 2: Safe Mode.

    To start your system in safe mode follow the below steps:

    • Press and hold Shift key and
      restart
      your Computer.
    • Select Troubleshoot.
    • Select Advance Option.
    • Select Startup Repair.
    • Follow the on Screen instruction.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Jul 4, 2020
    #4
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random hangs starting system win10x64 2004

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