Windows 10: Brother printer stopped working

My Brother printer model DCP-195C stopped working recently, I believe as a result of a Microsoft update.

Will this printer problem be resolved by Microsoft in another update ?

:)

 

Brother printer stopped working

Hi Brian,



Thank you for posting your query in Microsoft Community.

• 
  Did you make any changes prior to the issue?
  

I understand your concern however, I would suggest you to run Print Troubleshooter. The built-in Printer Troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues while
printing. I would suggest you to run this troubleshooter to check if there is any issue with the sound. Refer top these steps:

• Click on Troubleshooting and select the
  view all option on the left pane.
  
• Click on Printer troubleshooter and follow the online instructions.

Post that make sure that the Print Spooler service is enabled.

• 
  Press Windows +
  R and type in services.msc then press Enter
  
• 
  Right-click the Print spooler service, and then click
  Properties.
  
• 
  Now stop and start the service.
  

Please follow the troubleshooting steps in the link below to fix printer problems

http://windows.microsoft.com/en-US/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1



Let us know how it goes, we’ll be glad to assist you further.



Regards.

 

Brother Printer exists & works, but won't "Install" - Why?

Gang I have really appreciated how Windows 10 can pickup devices on the network and get them working without the user even knowing what happened. Saves steps. With multifunction printers, however, it is better in some cases to run the Manufacturers software stack for key important key features, in this case scanning multiple pages into one PDF. I have not seen a case like this one: The Device, a Brother MFC-L2707dw, is working - windows dropped it into Devices & Printers with no intervention, both by USB, and later by WIFI. The basic functions work. It will print, scan, and copy. But all not well.

The info on the printer is not populated other than the basic ID: it gets the model correct, all other information missing in Windows Devices & Printers. Most importantly, in trying to install either the Basic Drivers package or the Full Features package from Brother [they only list those two in Downloads for Windows 10], I have to quit the install because it cannot detect the printer. Fails when connected by USB, and fails when connected only by WIFI [and the printer works on WIFI as well as USB]. Similarly, if I delete the Printer and then use the "Add Printer" in Windows Control Panel, Windows 10 cannot discover the device. [but it does... just not the prescribed way]

I have not tried this in Safe Mode - I assumed drivers would be squelched and the package would fail again.

Anyone have a suggestion here?

C

 

Brother printers - wireless connection

Yep, over the years I've contacted Brother by phone and online chat and email. They have a list of stock responses, none of which have solved the problem. Their printers work great when they're actually working. But the wireless issues are maddening. With other printer brands, my experience has been different - when the internet connection is restored, the printers automatically reconnect to the wifi SSID and work properly again, immediately. But for some reason this does not happen with Brother, even when their printers have reconnected.