Windows 10: My Surface is stuck in a loop

Discus and support My Surface is stuck in a loop in Windows 10 Installation and Upgrade to solve the problem; I am having a problem with my Surface Lap Top, it is stuck in a loop I keep getting the Message "Your PC ran into a problem and needs to restart" then... Discussion in 'Windows 10 Installation and Upgrade' started by CassondraSimmoneau, Jul 5, 2020.

  1. My Surface is stuck in a loop


    I am having a problem with my Surface Lap Top, it is stuck in a loop I keep getting the Message "Your PC ran into a problem and needs to restart" then it gives me the code 0xc000021a. If I am luck enough to be able to put my password in and try to sign into my lap top before this loops starts all over again I get the message "The RPC server is unavailable". I have tried restarting it multiple times. I am at a loss of what to do, I cannot get past this to even try and open a Windows menu. Does anyone have an Idea of what I can do?

    :)
     
    CassondraSimmoneau, Jul 5, 2020
    #1
  2. Andre for Directly, Jul 5, 2020
    #2
  3. Remon Ont Win User
    BIOS stuck in a loop.

    Hello,

    We would like to ask some additional information to better isolate the issue:

    • Did you get any error messages?
    • Have you tried to boot in Safe mode?

    We suggest that you check the solutions provided on the links below:

    BIOS-loop

    Stuck-in-BIOS-loop

    We will wait for your response.
     
    Remon Ont, Jul 5, 2020
    #3
  4. ZincBath Win User

    My Surface is stuck in a loop

    Surface Pro stuck in SURFACE UEFI screen reboot loop

    Andre,

    Thanks for pointing me at that but I'm afraid it didn't work - only got me back to the SURFACE UEFI screen.

    I'm really struggling with this and may have to return the device. Pity, it's a replacement for my previous Surface 4 pro with which I was very happy (in fact typing this on it).

    Thanks again

    ZB
     
    ZincBath, Jul 5, 2020
    #4
Thema:

My Surface is stuck in a loop

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