Windows 10: BSODs - KMODE_EXCEPTION_NOT_HANDLED and REFERENCE_BY_POINTER

So I've been having some BSoD's regularly for the past couple months and I've yet to discover the cause of them. I've done a clean install of Windows but I'm still getting crashes. The most notable hardware chance in these past months was the addition of two RAM modules, but I've ran Windows Memory Diagnostic and they came out with no issues.
Thank you in advance!

Link for dumps: https://1drv.ms/u/s!AhOi6909_pmetG-DgDdqvt48Eun_?e=QvcHV0

WhoCrashed info follows:

Computer name: DESKTOP-7VRIOLF
Windows version: Windows 10 , 10.0, build: 19041
Windows dir: C:\Windows
Hardware: ASUSTeK COMPUTER INC., PRIME X470-PRO
CPU: AuthenticAMD AMD Ryzen 7 2700X Eight-Core Processor AMD586, level: 23
16 logical processors, active mask: 65535
RAM: 34288218112 bytes total

On Mon 06/07/2020 00:16:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070620-11187-01.dmp
This was probably caused by the following module: ntkrnlmp.exe nt!KeBugCheckEx+0x0
Bugcheck code: 0x1E 0xFFFFFFFFC0000005, 0xFFFFF8052E6439E0, 0x0, 0xFFFFFFFFFFFFFFFF
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 06/07/2020 00:16:51 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys atikmdag+0xBC65C
Bugcheck code: 0x1E 0xFFFFFFFFC0000005, 0xFFFFF8052E6439E0, 0x0, 0xFFFFFFFFFFFFFFFF
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\System32\DriverStore\FileRepository\u0355311.inf_amd64_183b8d63847c90cf\B355199\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc..
Google query: Advanced Micro Devices, Inc. KMODE_EXCEPTION_NOT_HANDLED



On Sun 05/07/2020 22:20:15 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070520-4046-01.dmp
This was probably caused by the following module: ntkrnlmp.exe nt!KeBugCheckEx+0x0
Bugcheck code: 0x18 0xFFFFBA0A25CC4A60, 0xFFFFBA0A2F137F60, 0x1, 0xFFFFFFFFFFFFFFFF
Error: REFERENCE_BY_POINTER
Bug check description: This indicates that the reference count of an object is illegal for the current state of the object.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

:)

 

Kmode_exception_not_handled BSOD in Windows 10

Hi Lucas,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

• 
  When did the BSOD screen appeared?
  
• 
  Have you made any changes in settings or installed any third party software prior to the issue?
  

I would suggest you to refer to the troubleshooting steps suggested by
Babu V in the link below and check if it helps:

How to troubleshoot blue screen
errors in Windows 10

For more information regarding this error code, you can refer to the link below:

Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED

Check if it helps.



If you need any further assistance, please feel free to contact us again. We will be happy to assist you further.

 

Reference_By_Pointer

So far none of the suggestions work or are irrelevant to Windows 10 (latest updates included).

Though plagued by frequent (+/- every 3 days) blue screen crashes (BSOD) with the error PAGE_FAULT_IN_NONPAGED_AREA and to date none of the suggested fixes able to overcome the problem, I assume that it is insurmountable for Microsoft and will thus just
have to wait ...

Now and since the latest upgrade/updates were installed, we have begun being hit by BSOD Error REFERENCE_BY_POINTER. None of the attempted solutions here or anywhere else have worked. We have

twice crashed in three hours while working.

This is happening on Dell Inspiron 3537 with 8GB RAM. No new hardware has been added. Is there a solution for this yet or will we have to simply grin and bear it as we have to with the nonpaged area error?

Llewellyn

 

BSOD - KMODE_EXCEPTION_NOT_HANDLED

Hello Nathan,

We realize the inconvenience you are experiencing with frequent BSOD after upgrading to Windows 10. We will certainly help you.

The KMODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000001E. This indicates that a kernel-mode program generated an exception which the error handler did not catch

Blue screens (BSOD) is mostly occur due to hardware and sometimes due to incompatible software. In a lot of cases it is a corrupted driver or a driver conflict. The most common causes of blue screens are overheating, faulty RAM,
and video card problem.

We suggest you to follow the steps from the links below and check if it helps:

Troubleshoot blue screen errors

How to troubleshoot blue screen errors in Windows 10

Let us know the results. We will be happy to assist you further.

Thank you.